Product Avatar Image

SolarWinds Worldwide LLC

Show rating breakdown
2,008 reviews
  • 24 profiles
  • 51 categories
Average star rating
4.3
#1 in 2 categories
Grid® leader
Serving customers since
1999
Profile Type
Category
Product Avatar Image
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

Profile Name

Star Rating

1219
701
111
23
14

SolarWinds Worldwide LLC Reviews

Review Filters
Profile Name
Star Rating
1219
701
111
23
14
Sonu S.
SS
Sonu S.
CCNA | Problem Management | IT Service Management | IT Application Support at Leading Bank in Middle East
01/05/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review
Yan Naing  M.
YM
Yan Naing M.
IT Product Manager
01/05/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

SolarWinds Service Desk is an awesome software. So grate to SD team.

It save time and easy to track and escalate the ticket. It is simple reporting and so easy to use it.
Paulo D.
PD
Paulo D.
Cybersecurity Support Engineer at Fortinet
01/05/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

About

Contact

HQ Location:
Austin, TX

Social

@solarwinds

What is SolarWinds Worldwide LLC?

SolarWinds provides powerful and affordable IT management software to customers worldwide from Fortune 500 enterprises to small businesses.

Details

Year Founded
1999
Ownership
NYSE: SWI