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SolarWinds Worldwide LLC

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2,009 reviews
  • 24 profiles
  • 51 categories
Average star rating
4.3
#1 in 2 categories
Grid® leader
Serving customers since
1999
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Category
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Cobrowse.io

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Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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SolarWinds Worldwide LLC Reviews

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Profile Name
Star Rating
1220
701
111
23
14
NH
Nadeeka H.
IT Pro | BEng(Hons)|RHCSA|NSEx2|AZURE|ICSI CNSS |8.5+ yrs experience in ITSM
01/10/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Go ahead and check out SolarWinds Database Performance Analyzer today.

SolarWinds is one of the world's leading producers of IT management software.SolarWinds Database Performance Analyzer (DPA) is one of their most popular products, which helps companies manage and troubleshoot their databases and SQL queries. DPA helps you get deep visibility into database performance and is great for performance optimization and tuning. It's a one-stop shop for both on-prem or cloud set-ups, such as Oracle, SQL Server, DB2, MySQL, and SAP SE, as well as cloud virtual machine offerings and Database-as-a-Service. It really helps a lot in debugging database-related issues very quickly. There are a ton of metrics which you can monitor using DPA and you get the ability to quickly analyze anomalies in your database. If you're looking for a DB management solution, check out SolarWinds Database Performance Analyzer. It's a great way to optimize your database performance and troubleshoot database issues quickly and efficiently.
Zeeshan S.
ZS
Zeeshan S.
Network Security Engineer at StarLink
01/09/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

This is one of the stable product's I've come across with. Least bugs and nice support

Stability of the product and maintenance upgrades on time.the releases you come up with on tegular basis is something that we must appreciate as compared to your competitors
Wan Muhamad Rizuan b.
WB
Wan Muhamad Rizuan b.
Information Technology, Investigation & Intelligence
01/09/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Concise and reliable

Reliability. It is one of the most user-friendly software to start dabbling with if you're in the field of IT Service Desk.

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HQ Location:
Austin, TX

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@solarwinds

What is SolarWinds Worldwide LLC?

SolarWinds provides powerful and affordable IT management software to customers worldwide from Fortune 500 enterprises to small businesses.

Details

Year Founded
1999
Ownership
NYSE: SWI