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Recursive Labs

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39 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.5
Serving customers since
2011
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11 reviews

Product Description

Cut phone support time in half with seamless, zero-download co-browsing. Solve issues faster by guiding users on-screen, use AI call insights to boost training & QA, and troubleshoot instantly with console logs. 

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Recursive Labs Reviews

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Naman S.
NS
Naman S.
02/13/2025
Validated Reviewer
Review source: Thank You page

my expirenece is so good with this realtime

ease of use in realtime is easily manageable and tracking is also veyy easy
AP
Abhishek P.
11/11/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Increase Customer Satisfaction with Personalized Recursive Lab's Realtime Support

Recursive Lab's Realtime support multiple languages making it accessible to global audience this feature helps businesses provide localized customer support catering to customer in their preffered languages which is vital for international expansion the platform offers proactive support features allowing businesses to monitore customer activity and offer assistance before the customer reaches out
SB
Sushman B.
11/11/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Achieving customer centric goals with Recursive Lab's Realtime Features

Recursive Lab's Realtime offers real time analytics to help businesses understand customer behavior during online interaction by tracking how customers use websites and services companies can spot problems improve their support processes and make better decisions to enhance user experience

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HQ Location:
Wildwood, US

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What is Recursive Labs?

Recursive Labs provides an industry-leading suite of visual customer engagement tools such as mobile camera streaming, cobrowsing, & video chat. With the most complete platform on the market, we work with industry giants in Financial Services, Field Services, Healthcare, Manufacturing, Insurance, Pharmaceuticals, & many more. Our products help our customers interact safely and securely with their customers in new and innovative ways via a broad array of screen sharing, cobrowsing, video chat, & live camera streaming technologies. We can help support a broad array of customer interactions ranging from sales enablement, to customer service and support on out to field service.

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Year Founded
2011