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Quest Software

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692 reviews
  • 51 profiles
  • 42 categories
Average star rating
4.3
Serving customers since
1987
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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Star Rating

441
252
51
10
4

Quest Software Reviews

Review Filters
Profile Name
Star Rating
441
252
51
10
4
Suri M.
SM
Suri M.
Technical Lead at Mindtree
09/02/2021
Validated Reviewer
Review source: G2 invite
Incentivized Review

It's good tool to migrate tenant to tenant, ad object migration

Sid history migration, tenant to tenant mail service migration
Sergey S.
SS
Sergey S.
DevOps system Engineer with huge background in databases, and getting fun of Clouds, AWS & IaC taming
09/01/2021
Validated Reviewer
Review source: Organic

Useful

I like graphics & comfortable functionality.
Chad S.
CS
Chad S.
Cloud Services Manager at Endeavour Solutions
08/24/2021
Validated Reviewer
Review source: G2 invite
Incentivized Review

Quest Migration Manger

I do like the interface and availability to access lots of the information that is important during a migration.

About

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HQ Location:
Aliso Viejo, CA

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@Quest

What is Quest Software?

At Quest, we create software solutions that simplify IT management and help customers achieve IT resilience. Our solutions maximize the value of our customers’ data performance, streamline migration and modernization processes, enhance Active Directory and Office 365 management capabilities and strengthen cybersecurity. Since 1987, we have partnered with more than 130,000 organizations, including 95 percent of the Fortune 500, to help them become data empowered, protect their identities and directories, and reduce their potential attack surface. Quest provides a broad range of service offerings to support our solutions and meet the ever-changing customer needs in an evolving enterprise IT landscape. Quest is headquartered in Aliso Viejo, California, and has more than 3,500 team members located in 39 countries.

Details

Year Founded
1987
Ownership
NYSE: DGX