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ProProfs

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4.4 out of 5 stars
257 reviews
  • 11 profiles
  • 24 categories
Average star rating
4.4
Serving customers since
2009
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ProProfs Survey Maker

44 reviews

ProProfs Survey Maker is a powerful tool used by instructors, online marketers, educational institutions and business organizations to create comprehensive online surveys.

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ProProfs Chat

35 reviews

Live2Support provides live chat service on your website so that you can watch visitors on your website in real time and chat with them to help increase sales and provide great customer service.

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ProProfs Quiz Maker

34 reviews

A simple way to create quizzes for business training, education or fun! ProProfs Quiz Maker is a tool to create online tests, quizzes and assessments. Quizzes can be created and shared in a matter of seconds with its easy-to-use interface that supports features such as automated grading, certificates, reminders and compliance modules.

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ProProfs Project

32 reviews

ProProfs Project is an online project management tool for executing plans, scheduling and assigning tasks.

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ProProfs Training Maker

30 reviews

ProProfs is a powerful learning management system that helps instructors to create and deliver online training courses. The LMS offers both businesses and educational institutions comprehensive training solutions by allowing them to create online courses, complemented by tests, surveys, polls and even a knowledgebase.

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ProProfs Knowledge Base Software

30 reviews

ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms.

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Alhena AI

34 reviews

Product Description

Alhena AI (Formerly Gleen) helps eCommerce businesses deliver personalized, omnichannel AI support that scales effortlessly—without compromising brand quality. Our AI is 100% hallucination-free, enhancing every step of the customer journey, from discovery to post-purchase. Alhena AI Support Concierge: Automates 70% of customer inquiries—including order tracking, returns, and basic support—slashing support costs. Complex issues are seamlessly passed to human agents with full context. Alhena AI Shopping Assistant: Turns browsing into buying, offering tailored recommendations, smart FAQs, and well-timed nudges. It provides a conversational, human-like shopping experience from discovery to checkout.

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Profile Name

Star Rating

193
64
8
2
2

ProProfs Reviews

Review Filters
Profile Name
Star Rating
193
64
8
2
2
Ashu R.
AR
Ashu R.
Senior SEO Associate
03/09/2022
Validated Reviewer
Review source: Organic

Loaded with robust ticketing features

|ProProfs Help Desk
ProProfs Help Desk offers great features such as chatbots, ticket prioritization, shared inboxes, internal notes, reports, automated ticket assignment, and much more. In terms of features, this tool is a great bet.
Vidushi D.
VD
Vidushi D.
SEO Executive | Product Growth | SaaS
03/08/2022
Validated Reviewer
Review source: Organic

Awesome tool for employee onboarding

|ProProfs Knowledge Base Software
ProProfs Knowledge Base is a unique tool designed keeping in mind both types of users - the ones who know how to code and the ones who are beginners or have zero knowledge of coding. My team and I fall in the second category, but despite that, we have had no difficulties while using the software. That, I would say, is something I loved about it.
Mihir C.
MC
Mihir C.
03/04/2022
Validated Reviewer
Review source: Organic

Customer Satisfaction Surveys

|ProProfs Survey Maker
The best part about ProProfs Survey Maker is its intuitive interface for designing and sharing different types of Customer Satisfaction Surveys. By adding single-click questions, images in questions options, we are able to gather more customer feedback and gauge their satisfaction level.

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HQ Location:
Los Angeles, CA

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@ProProfs

What is ProProfs?

ProProfs empowers users with a valuable platform to apply knowledge, helping them increase productivity, efficiency and profitability.

Details

Year Founded
2009