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Press Ganey

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1 review
  • 2 profiles
  • 3 categories
Average star rating
2.9
Serving customers since
1985
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Doctor.com

3 reviews

Doctor.com is a marketing automation and reputation management platform for doctors.

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Press Ganey HX Platform

1 review

PATIENT EXPERIENCE: We are the largest healthcare-centric patient experience survey vendor with the expertise and technology to help healthcare organizations utilize their data to drive strategic organizational change. With customizable surveys, real-time service recovery, a comprehensive rounding platform, and AI-driven comment analytics, no one else is more equipped to help organizations improve the patient experience by reducing patient suffering. FEATURES AND FUNCTIONALITIES: They can collect real-time patient feedback, identify patient problems, and deliver higher-quality care with a rounding platform built for patients and staff. We can help them understand the “why” behind consumer behavior using our AI-driven comment analytic technology that automatically analyzes patient comments from all channels and organizes them into meaningful dashboards and reports. MAIN VALUE: To partner with a healthcare-centric patient experience survey vendor with decades of experience and the expertise to help them utilize their survey results and guide them through strategic organizational change. We provide them with customizable surveys with the data and thought leadership to help them create the most optimal surveys for their organization. POSITION: Our thought leadership, healthcare-centric approach, and premier benchmarking capabilities set us apart from our competitors who are either more agnostic or take a more self-service approach to their products rather than hands-on guidance

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NarrativeDX

0 reviews

Platform to improve patient experience.

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Eldermark

3 reviews

Product Description

Eldermark Senior Living provides reporting from clinical to billing and allows you to input data with assessments, clinical information, reports, risk management, billing and more.

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Press Ganey Reviews

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Deborah N.
DN
Deborah N.
Owner and Orthodontist at New Smiles Orthodontics; and part-time Clinical Assistant Professor
02/22/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Over priced for what you get!

We thought we were getting some reputation management, but it seems like this was not happening. In fact, when I looked, we were paying four times what I am currently paying and getting a lot fewer services, and it just was not worth it. I was so happy to leave doctor.com, so much so that I felt like I got ripped off for the two years we used their services.
CG
Crystal G.
08/31/2021
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Verified Current User
Review source: G2 invite
Incentivized Review

Press Ganey

This application is used for us to run reports and gage the customer service we are providing.
CS
Carlos S.
Carla Sansebatian Sanchez
08/24/2018
Validated Reviewer
Review source: G2 invite
Incentivized Review

Interesante herramienta

Me gusta mucho la facilidad de uso de esta aplicación. En un momento puedo ver lo que piensan mis pacientes de mi, lo cual me sirve para poder mejorar mi práctica médica. Es muy sencill y centraliza otros sitios de opinión

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Year Founded
1985