The basic product is a great value with unlimited storage and users for a cloud-based document archive with strong tagging and reporting. If you are interested in using e-signature as well, this product is a great entry-level product and includes features that integrate signing and archiving. Since we began using the product, features have grown more and more sophisticated, including permitting internal approvals before signature. These features are typically rolled out one at a time, with clear educational videos, and we've adopted basically every feature to come our way. When we have had some questions, we asked the developers about features we might like, and they've been transparent about whether these things are coming or not. We have found that the user interface has been updated to become more and more user-friendly over time, and that updates are seamless for us.

ContractWorks support is the BEST. Setup and use is pretty straightforward, but if I do ever have a question, ContractWorks support team is always available to answer any questions. Having readily available support has made implementation and use an easy experience.

I like the simplicity with which you can start using the program. Just drop and drag your existing contracts into the program and you're already on your way.