Maqsam
60 reviews
- 1 profiles
- 6 categories
Average star rating
4.6
Serving customers since
2019
Maqsam Reviews
RS
Richa S.
Enhanced Customer Engagement with UAE Numbers
I like that Maqsam provides UAE-based numbers, which have helped us increase our call pickup rate and improve customer relationships. It's great that features like call transcripts allow us to share customer feedback with relevant teams easily for quick resolution. The call whispering feature is helpful, especially for training interns, as it enhances call quality by allowing us to guide them during calls. I also appreciate Maqsam's detailed reports on each employee's involvement, which is important for team accountability. The initial setup was very simple, just a matter of a few clicks.
MA
mahmoud a.
Generates Detailed, Well-Organized Reports Effortlessly & ability to tag each call.
The app’s strongest feature is its ability to generate detailed, well-organized reports.
OD
Omar D.
User-Friendly and Supportive, But Pricing May Deter
I really like the ease of use and support with Maqsam. It makes it easy to connect my AI agent, set up users, and use a UAE phone number. The initial setup was relatively simple, which was a plus.
About
What is Maqsam?
Maqsam is where Arabia’s most loved businesses turn customer service into a delight, with solutions that are simple to use and ready to scale. We built this platform, rich with culturally intelligent features and powered with a natively Arabic AI agent, to help our clients connect, listen, and deliver exceptional service, one conversation at a time.
Details
Year Founded
2019
Website
maqsam.comHunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
or continue with
By proceeding, you agree to our Terms of Use and Privacy Policy