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Lumen Technologies

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111 reviews
  • 37 profiles
  • 38 categories
Average star rating
3.8
Serving customers since
1930
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Lumen Web Meeting

19 reviews

We link businesses of all sizes: large enterprises, small- to medium-size businesses and government entities through our data, Internet, voice, managed hosting and cloud solutions

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Lumen Advanced Managed Services

16 reviews

Leverage skilled and experienced technical specialists, support managers and technical advisors from CenturyLink to manage your network, hybrid hosting environments, applications and business continuity strategy and execution.

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Lumen Cloud Application Manager

12 reviews

CenturyLink® Cloud Application Manager is a cloud-agnostic application and infrastructure management platform with integrated Managed Services delivered anywhere via automation. The centraized platform enables IT organizations to optimize infrastructure and costs for anticipated business requirements by efficiently managing workloads across any infrastructure environment.

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Lumen Contact Center

12 reviews

CenturyLink Contact Center Solutions offer cloud- and network-based services that provide flexibility, scalability, and low TCO, as well as a robust feature-functionality set that delivers an excellent customer experience.

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Lumen SD-WAN

10 reviews

CenturyLink SD-WAN solutions integrate disparate connectivity types into a seamless hybrid software-defined WAN for complete visibility and enhanced performance of your entire network ecosystem through a centralized customer portal. CenturyLink was recently recognized with a MEF Award as the Best SD-WAN Managed Service of the Year, Worldwide.

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CenturyLink for Business

8 reviews

Helping enterprises navigate their digital transformation by providing collaboration and guidance to build the right networking ecosystem for business.

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Star Rating

40
53
15
1
4

Lumen Technologies Reviews

Review Filters
Profile Name
Star Rating
40
53
15
1
4
Robert S.
RS
Robert S.
Owner at Smartt Studios
06/12/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Lumen Contact Center in in review

Lumen Contact Center provides a variety of features such as omnichannel routing, analytics, and artificial intelligence (AI) capabilities. It also offers features such as call recording, call monitoring, and workforce management. Additionally, Lumen Contact Center provides integrations with popular customer relationship management (CRM) software such as Salesforce and Microsoft Dynamics 365
ANSHUL S.
AS
ANSHUL S.
Full Stack Architect MEAN/MERN/MEVN, Node.js, TypeScript, Angular/Vue/React, GraphQL, AWS/PCF, NGINX, NoSQL/MongoDB, Cassandra/PostgreSQL, Redis/Kafka/Solr, RDBMS/MySQL, Golang/Gin, Python/Flask, Java/J2EE, SEO/SEM
05/31/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Lumen Web Meeting is Good one, Nice Interface and Convenient to Use

Easy interface Convenient to use Performance is good Audio clarity and video is great
Mahesh T.
MT
Mahesh T.
Associate Consultant | Oracle JD Edwards | ERP | Cyret Technologies
05/30/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Streamline Customer Interactions with Lumen Contact Center

Summarize the key strengths and benefits of Lumen Contact Center. Provide a final verdict on whether Lumen Contact Center is a recommended solution for businesses looking to optimize their contact center operations.

About

Contact

Phone:
-1951
HQ Location:
Monroe, LA

Social

@lumentechco

Details

Year Founded
1930
Ownership
NYSE:LUMN