Top Rated Lumen Advanced Managed Services Alternatives
16 Lumen Advanced Managed Services Reviews
Billing is easy to understand. Customer service is easy to reach and very helpful. Services are very clear and reliable. Easy to create and access customer portal. Can download invoices from customer portal. Can also make changes and contact customer service from customer portal. Have access to all past invoices up to 2 years. Can have multiple service locations on one account for easy billing payments (helpful for large corporations.) Review collected by and hosted on G2.com.
Billing dates do not always line up with the previous month. 20 days billing cycle. If you have multiple accounts, if your account information is not specified or lost by vendor, there will possibly be a number of misapplied payment, which can be a real headache to resolve. And misapplied payments can result in account possibly being suspended if not noticed and handled in a timely manner. Review collected by and hosted on G2.com.
The cost savings for the service versus having to have our own network support staff is ver attactive to a small business. Review collected by and hosted on G2.com.
CenturyLink is a large company with many divisions that have internal communication issues Review collected by and hosted on G2.com.
I like that you can record conference calls and that it easily links up with Webex. Review collected by and hosted on G2.com.
I dislike that the recordings are difficult to find and you have to use a different site to access them, it seems counter intuitive. Review collected by and hosted on G2.com.
Wifi is important for everything I need to do. Review collected by and hosted on G2.com.
Raising prices and not advising users of the change so that I have to call in and threaten to cancel to get the price lowered. Why would you not just lower the price, you'll have happier customers. Review collected by and hosted on G2.com.
The ability to do so much. There are many components. Staff has access to some and management others. Review collected by and hosted on G2.com.
It can be a lot to learn at first. New users will need training Review collected by and hosted on G2.com.
System runs as expected, handles day to day tasks. Review collected by and hosted on G2.com.
Support for this software left much to be desired, and eventually led to discontinued use. Review collected by and hosted on G2.com.
They provide hosted services or infrastructure as a service Review collected by and hosted on G2.com.
They still are growing and so don't have good Review collected by and hosted on G2.com.
The security surrounding the facility entrance was spectacular and gave you the sense that you and your data would be well protected when inside the facility. Review collected by and hosted on G2.com.
The lack of an external security fence made me very uneasy about the facility. Not to mention being right off a main road with easy access to it. Review collected by and hosted on G2.com.
this is a really high performance tool. This is used for an IT infrastructure and is flexible, allowing high performance while managing business. we also receive great support on this tool from the consulting community. Review collected by and hosted on G2.com.
I don't like that we did not have another option in deciding on a tool but this has worked so far so no complaints with them. Review collected by and hosted on G2.com.
For a business looking for managed hosting there's few choices that can really compare as far as the variance and stability provided by CenturyLink. Robust service, redundancy, 24/7 monitoring, and easy to use web portal. Review collected by and hosted on G2.com.
There are some other services that provide a wider range of products within the hosted environment, while I personally do not use some of these services I could certainly understand end users need and desire of these products. Review collected by and hosted on G2.com.
