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LivePerson

Show rating breakdown
170 reviews
  • 2 profiles
  • 13 categories
Average star rating
4.2
Serving customers since
1995

Profile Name

Star Rating

121
30
15
2
6

LivePerson Reviews

Review Filters
Profile Name
Star Rating
121
30
15
2
6
SM B.
SB
SM B.
01/21/2025
Validated Reviewer
Verified Current User
Review source: G2 invite

Amazing user interface

Best thing I can commend LP is the option to toggle the light and dark mode which is really helpful to us who have issues with our vision. Also the way all details are categorized in each chat and the auto save of notes for customer supports!
DL
Dionne L.
08/25/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Robust tool especially for messaging heavy contact centers

The LivePerson tool is very robust and has a lot of modern capabilities. I also love the support offered. Partnering with the team at LivePerson, and explaining our vision/roadmap, they are always extremely helpful in bringing our vision to life.
Joe D.
JD
Joe D.
Senior Digital Manager
08/16/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

They understand deeply, the services they provide and continually see how to improve them.

I feel that with Conversational AI, they are at the leading edge with the services they provide.

About

Contact

HQ Location:
New York, NY

Social

@LivePerson

What is LivePerson?

LivePerson is a technology company that specializes in conversational AI and messaging solutions for businesses. Their platform enables companies to engage with customers through various channels, including messaging apps, websites, and mobile applications. LivePerson's AI-driven tools facilitate real-time customer interactions, automate responses, and enhance customer service efficiency, aiming to improve overall user experience and business outcomes. For more information, visit their website at [liveperson.com](https://www.liveperson.com/).

Details

Year Founded
1995
Ownership
NASDAQ: LPSN