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LivePerson

Show rating breakdown
4.2 out of 5 stars
170 reviews
  • 2 profiles
  • 13 categories
Average star rating
4.2
Serving customers since
1995

Profile Name

Star Rating

121
30
15
2
6

LivePerson Reviews

Review Filters
Profile Name
Star Rating
121
30
15
2
6
Oriol V.
OV
Oriol V.
Product enthusiast
02/21/2023
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Using LP in Digital Banking

|LivePerson
Ease of implementing the tool on Mobile and Web
Alessandro L.
AL
Alessandro L.
Customer Care Social & Digital Specialist at YOOX NET-A-PORTER GROUP
02/16/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

A great tool that allows you to manage customer care contacts via social media and chat

|LivePerson
It is really helpful in case you have a large amount of contacts (both private messages and public comments) on your Company's social media channels. The chat also provides to customers with an easy and performing tool that allows them to be assisted from the Customer Care team. The wide choice of features and personalization offered makes Live Person a great tool.
Michael H.
MH
Michael H.
12/13/2022
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great partnership!

|LivePerson
I have enjoyed working with the various LivePerson platforms as well as the Account teams and Leaders within the company. I have worked with multiple different chat/messaging platforms and I appreciate the differences I see available in the LivePerson platform.

About

Contact

HQ Location:
New York, NY

Social

@LivePerson

What is LivePerson?

LivePerson is a technology company that specializes in conversational AI and messaging solutions for businesses. Their platform enables companies to engage with customers through various channels, including messaging apps, websites, and mobile applications. LivePerson's AI-driven tools facilitate real-time customer interactions, automate responses, and enhance customer service efficiency, aiming to improve overall user experience and business outcomes. For more information, visit their website at [liveperson.com](https://www.liveperson.com/).

Details

Year Founded
1995
Ownership
NASDAQ: LPSN