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LivePerson

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170 reviews
  • 2 profiles
  • 13 categories
Average star rating
4.2
Serving customers since
1995

Profile Name

Star Rating

121
30
15
2
6

LivePerson Reviews

Review Filters
Profile Name
Star Rating
121
30
15
2
6
WN
William N.
10/19/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Excellent

All the relevant information is always handy. The activity audit is shown in real time with no delays. Very easy and simple to use for everyone, from supervisors to agents.
LH
Lynne H.
09/29/2022
Validated Reviewer
Review source: Seller invite
Incentivized Review

Great products with features that enhance digital communication with our customers.

Great customer support and advice on how to improve the messaging experience for our agents and customers by understanding our business and how we operate. Our customer support manager and tech lead and very accomodating, really approachable and always willing to help.
CH
Charlottte H.
09/29/2022
Validated Reviewer
Review source: Seller invite
Incentivized Review

the tool allows us to deliver the right CX for our business partners

How adaptable Live Person and Richard is at working with us to deliver

About

Contact

HQ Location:
New York, NY

Social

@LivePerson

What is LivePerson?

LivePerson is a technology company that specializes in conversational AI and messaging solutions for businesses. Their platform enables companies to engage with customers through various channels, including messaging apps, websites, and mobile applications. LivePerson's AI-driven tools facilitate real-time customer interactions, automate responses, and enhance customer service efficiency, aiming to improve overall user experience and business outcomes. For more information, visit their website at [liveperson.com](https://www.liveperson.com/).

Details

Year Founded
1995
Ownership
NASDAQ: LPSN