The title of this review says it all really; I found the process very clear and helpful, the responses near instant and very pleasant in tone, as well as the work itself impeccable. They even spotted some translation errors in the stuff they weren't assigned to cover, and helped us fix those too!

Ghost of a Tale was by far the most complex project, writing and localization-wise that I've been involved with and, thanks to Level Up and Damien, also the smoothest and most rewarding. Our core team for Ghost of a Tale was very small. Beyond managing the localization itself, Damien also helped us plan a schedule that enabled us to stagger the delivery of our text assets, allowing us to concentrate on the remaining creative work. Damien was also instrumental in planning out and testing our localization pipeline. Just before starting the localization process, Damien ran through a number of tests with us to make sure the delivery and integration of files on return would be as smooth as possible. The translators worked both methodically and creatively, and took a lot of care to make sure they understood the style and tone of the game before they began work. Throughout the localization process they constantly stayed in touch to make sure things were on the right track. I really got a strong sense that they cared about the game. The Level Up team was also very responsive if any issues did arise. Damien always made sure I had what I needed before he signed off at the end of the day.

Fast response, friendly and accommodating