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LabiDesk

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24 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.4
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LabiDesk Reviews

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Ankush C.
AC
Ankush C.
12/08/2021
Validated Reviewer
Verified Current User
Review source: Organic

Comprehensive Chat and Canned Options from Labidesk

It is easy to configure and offers a lot of options. It is customizable and you have all the options available, including adding agents for live chat.
ML
Manoj l.
12/08/2021
Validated Reviewer
Verified Current User
Review source: Organic

Has a good potential.

I've been keeping an eye on their product to see how they're developing it, and I can confirm that they are indeed working on the whole product. One of the things I enjoy best about Labidesk is the chat UI. I've been looking for something comparable to the intercom for a long time but have never found it, but this appears to have it.
Nilayan G.
NG
Nilayan G.
Digital Marketing
12/08/2021
Validated Reviewer
Review source: Organic

LabiDesk is an incredible software

LabiDesk is an all-in-one help desk system. It combines the functionalities of a shared mailbox, ticketing, knowledge base, CRM and time tracking into one overall application. This program is a terrific solution for small businesses looking to keep track of customer data and the issues faced by each customer and resolve them. LabiDesk's features make it great for on-the-go team collaboration and customer support. After setting up LabiDesk using the free trial, I was intrigued by the UI experience. Faull marks for that.

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HQ Location:
New York

Social

@LabiDesk

What is LabiDesk?

LabiDesk is a customer support software platform designed to streamline the management of customer inquiries and enhance communication efficiency. It offers a suite of tools that includes ticketing management, live chat, and knowledge base features to assist businesses in providing comprehensive customer support. LabiDesk aims to improve customer satisfaction by enabling quick response times and facilitating seamless interaction across multiple channels. By centralizing customer interactions, it helps businesses maintain a well-organized support system.

Details

Website
labidesk.com