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LabiDesk

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24 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.4
Serving customers since

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Star Rating

14
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LabiDesk Reviews

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Profile Name
Star Rating
14
10
0
0
0
Junwen Chen F.
JF
Junwen Chen F.
I educate and empower families in their Journey of Wealth
12/24/2021
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

All-In-One help desk solution

Pros: 1) All in one help desk solution - all the essential elements include in one tool (help center, live chat, knowledge base) 2) Relatively simple to use - the onboarding is user friendly to get us to start 3) Customizable - a lot of options are available to use
Calvin S.
CS
Calvin S.
Researcher
12/15/2021
Validated Reviewer
Verified Current User
Review source: Organic

Great Help Desk app

The UI is simple and clean. The knowledge base and widget have live previews which is really helpful. Labidesk has solid features for a knowledge base and ticketing system through the chat widget and website.
Verified User in Computer Games
AC
Verified User in Computer Games
12/09/2021
Validated Reviewer
Verified Current User
Review source: Organic

Great tool for customer support management

I run a small business and was looking for a simple solution to handle customer inquiries for a new project. I found Labidesk through Facebook Support Groups. It offers Ticketing, Livechat, Knowledge Base and some other features which I do no need at the moment. The interface is clean and simple.

About

Contact

HQ Location:
New York

Social

@LabiDesk

What is LabiDesk?

LabiDesk is a customer support software platform designed to streamline the management of customer inquiries and enhance communication efficiency. It offers a suite of tools that includes ticketing management, live chat, and knowledge base features to assist businesses in providing comprehensive customer support. LabiDesk aims to improve customer satisfaction by enabling quick response times and facilitating seamless interaction across multiple channels. By centralizing customer interactions, it helps businesses maintain a well-organized support system.

Details

Website
labidesk.com