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GrooveHQ

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195 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.6
Serving customers since
2011
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157
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GrooveHQ Reviews

Review Filters
Profile Name
Star Rating
157
28
7
2
1
EM
Emily M.
09/10/2024
Validated Reviewer
Verified Current User
Review source: Organic

Easy to use!

It is very convenient and easy to use! It makes handling work emails less stressful!
KM
Kelly M.
09/10/2024
Validated Reviewer
Verified Current User
Review source: Organic

Grove is user Friendly

I like that I can see if the end user has opened the email and the time.
JK
Jaap K.
08/29/2024
Validated Reviewer
Review source: Organic

Groove helps us to improve our working process

We like groove because everybody in the team has acces to the shared mailbox, but only the tickets who needs attention. In compare with a shared mailbox, or shared e-mail adress where you have to read all e-mails, is in groove only visible what needs to be done. The groove team is continously improving the systems and in case of questions their support team is really helpfull.

About

Contact

HQ Location:
Newport, RI

Social

@Groove

What is GrooveHQ?

Welcome to Groove – where we're committed to reshaping customer service for the better. We believe in the transformative power of good software, designed to tackle the challenges of inefficient support operations head-on. Groove is crafted to be the antidote to bad customer service, empowering small businesses with intuitive workflows, streamlined communication, and a suite of features aimed at delivering exceptional experiences. Say farewell to clunky interfaces and inefficient processes – with Groove, you'll discover a platform that prioritizes simplicity and effectiveness. Our mission is clear: to provide businesses with the tools they need to thrive in a customer-centric world. Join us in our journey to redefine customer service. With Groove, exceptional support isn't just a possibility – it's our promise.

Details

Year Founded
2011