I used logme in for 2 years and very best application for Remote support

What I really like on GoTo Resolve is the possebility to search devices by there username. Using other programs, I spend a lot of time, directing collegues, who needed help, to a software and instruct them how to give me access on there computer. With GoTo Resolve the only thing I need to know is who called me. I can find there device by simply looking for there name in the program. I also really like that the application and the web version reconise my keyboard language. I give support to people in diffrent countrys with diffrent keyboards and Go To resolve have the best solution for the diffrent keyboards and I did not recived any problems what so ever. I also like that I can use GoTo Resolve as application and on the Web. Runs very smooth on both and provides everything thats needed! I also like that you provide a msi file for installation, so I can enroll it to all company devices. The option to use a download link to direct support was okay, but I did not have too much occasions to test it.

Goto connect is really useful for video conferencing, call conferencing. It has great VoIP features like video conferencing, Instant messaging, Screensharing etc which likes me the most.