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Glassix

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202 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.8
Serving customers since
2015

Profile Name

Star Rating

178
16
3
2
3

Glassix Reviews

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Profile Name
Star Rating
178
16
3
2
3
AN
07/16/2024
Validated Reviewer
Verified Current User
Review source: In-app

Glassix has the best omnichannel AI chatbot!

We use the AI omnichannel chatbot to provide support, and help our users to find what they look for. So far the experience is beyond any doubt A+++!
AN
07/16/2024
Validated Reviewer
Verified Current User
Review source: In-app

Glassix AI Chatbot Review

We are witnessing a tremendous drop in customer wait times on all channels every since we deployed the AI chatbot. It helps our users to get answers to their most common questions and also knows how to route conversations in case there's a need to do that.
AN
07/14/2024
Validated Reviewer
Verified Current User
Review source: In-app

Glassix is by far the best customer support platform!

We use Glassix for quite some time now and the results are absolutely brilliant. We see a rise in customer satisfaction, FRT, and agent productivity. We automate more than we ever thought we can using the AI chatbot running on various platforms.

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HQ Location:
Tel Aviv, Israel

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What is Glassix?

Welcome to Glassix, where one inbox brings countless smiles. From AI 🤖 to Hi 👋, all your business conversations find a home here, refining interactions and reclaiming precious time. Experience the unleashed power of unparalleled customer experiences as we help companies drive delight through personalized and meaningful interactions. Our customer communications platform enables teams to converse like pros, effortlessly automating tasks, leaving your customers in awe. Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. The secure platform offers a robust feature set delivered as a subscription service complete with visual no/low code chatbot tools that require no technical knowledge to get started. Customers can hit the ground running with conversational AI capabilities powered by GPT-4, or leverage the Glassix API to build out highly customized experiences. Working together with a global network of integration partners, Glassix serves a growing customer base of established brands, high growth ventures, and small businesses alike.

Details

Year Founded
2015
Website
www.glassix.com