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Glassix

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202 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.8
Serving customers since
2015

Profile Name

Star Rating

178
16
3
2
3

Glassix Reviews

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Profile Name
Star Rating
178
16
3
2
3
AN
07/21/2024
Validated Reviewer
Verified Current User
Review source: In-app

Glassix is our go to platform for customer support

Love using Glassix, the chatbot is a total life changer and the inbox is just making our life easier.
AN
07/18/2024
Validated Reviewer
Verified Current User
Review source: In-app

Glassix help our clients find what they need faster than ever!

We use Glassix to resolove support tickets and help our clients to find answers to their common quesitons using the AI chatbot. The inbox is a life saver for our support team as it aligns all conversations into one place ensuring maximum efficiency.
AN
07/18/2024
Validated Reviewer
Verified Current User
Review source: In-app

Glassix customer service platform review

We use Glassix unified inbox and Ai chatbot to provide support and help our sales team to get more done. We're very happy with the way it serve both our agents and customers and can clearly say it changed how we handle customer complaints and addresses issues more effectively.

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HQ Location:
Tel Aviv, Israel

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What is Glassix?

Welcome to Glassix, where one inbox brings countless smiles. From AI 🤖 to Hi 👋, all your business conversations find a home here, refining interactions and reclaiming precious time. Experience the unleashed power of unparalleled customer experiences as we help companies drive delight through personalized and meaningful interactions. Our customer communications platform enables teams to converse like pros, effortlessly automating tasks, leaving your customers in awe. Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. The secure platform offers a robust feature set delivered as a subscription service complete with visual no/low code chatbot tools that require no technical knowledge to get started. Customers can hit the ground running with conversational AI capabilities powered by GPT-4, or leverage the Glassix API to build out highly customized experiences. Working together with a global network of integration partners, Glassix serves a growing customer base of established brands, high growth ventures, and small businesses alike.

Details

Year Founded
2015
Website
www.glassix.com