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Glassix

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202 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.8
Serving customers since
2015

Profile Name

Star Rating

178
16
3
2
3

Glassix Reviews

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Profile Name
Star Rating
178
16
3
2
3
AN
06/17/2024
Validated Reviewer
Verified Current User
Review source: In-app

Exceptional platform for customer communication and automation!

Very happy with Glassix! We use its unified inbox and AI chatbot to conduct effective and automated communication with our customers and prospects for the past year and it has been a wonderful experience so far.
AN
06/16/2024
Validated Reviewer
Verified Current User
Review source: In-app

Glassix AI chatbot review

Love using the Glassix omnichannel AI chatbot for our customer service. Also the inbox is a real treat when it comes to managing and effectively communicating with our students.
AN
06/16/2024
Validated Reviewer
Verified Current User
Review source: In-app

Glassix AI is a true game changer for customer service!

Let me tell you this, Glassix AI features are the real deal in customer service. We use the AI chatbot, AI powered suggested replies and AI tagging and it's been absolutely amazing for us on how we can not just interact better with our students but also to obtain and project potential issues that may occur later down the funnel.

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HQ Location:
Tel Aviv, Israel

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What is Glassix?

Welcome to Glassix, where one inbox brings countless smiles. From AI 🤖 to Hi 👋, all your business conversations find a home here, refining interactions and reclaiming precious time. Experience the unleashed power of unparalleled customer experiences as we help companies drive delight through personalized and meaningful interactions. Our customer communications platform enables teams to converse like pros, effortlessly automating tasks, leaving your customers in awe. Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. The secure platform offers a robust feature set delivered as a subscription service complete with visual no/low code chatbot tools that require no technical knowledge to get started. Customers can hit the ground running with conversational AI capabilities powered by GPT-4, or leverage the Glassix API to build out highly customized experiences. Working together with a global network of integration partners, Glassix serves a growing customer base of established brands, high growth ventures, and small businesses alike.

Details

Year Founded
2015
Website
www.glassix.com