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Fireflies.ai

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751 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.7
Serving customers since
2016
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Fireflies.ai Reviews

Review Filters
Profile Name
Star Rating
695
35
6
3
13
JD K.
JK
JD K.
04/21/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Efficient Collaboration with Smart Summarization

I really like how Fireflies.ai allows setting up filters so it can join calendar events automatically based on certain terms or times. This feature prevents it from accidentally joining calls I don't want recorded. I also think it's great that I can share transcripts with internal and external users without them needing to create accounts. The AI summaries are incredibly helpful, breaking down action items by individual and providing high-level notes that align with the transcript and recording automatically.
Verified User in Internet
EI
Verified User in Internet
04/20/2026
Validated Reviewer
Verified Current User
Review source: Organic

Great Transcripts, but HubSpot Integration and Summary Emails Need Fixing

good transcript function. summaries are good. the app and settings are reliable. The pricing is sensible. Their support is quite responsive too.
AC
Alex C.
04/06/2026
Validated Reviewer
Review source: Organic

Efficient Meeting Recaps, Needs Improved Billing System

I like that Fireflies.ai captures and synthesizes all of my meetings each week. It allows me to go back and review meeting notes, track trends across partners and industries, and makes it easy to share those meetings and particular moments of meetings with my teammates.

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HQ Location:
San Francisco, CA

Social

@firefliesai

What is Fireflies.ai?

There is a tremendous amount of gold buried inside your customer conversations. We want to help you unlock that data in the most seamless way possible by capturing your calls and meetings. Fireflies is bringing the voice of the customer to every person inside your organization. Imagine being able to automatically enrich your CRM and remember every conversation you've ever had without lifting a finger. That's what's possible with Fireflies and Voice AI.

Details

Year Founded
2016