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Dialpad

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4,271 reviews
  • 5 profiles
  • 13 categories
Average star rating
4.4
Serving customers since
2011
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Dialpad Ai-powered customer communications platform

4,423 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

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Dialpad Meetings

2,094 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

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Dialpad Connect

1,861 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

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Dialpad Support

277 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

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Dialpad Sell

192 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

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Canvs AI

130 reviews

Product Description

Canvs AI is the leading consumer insights platform powered by AI. The world's best brands use Canvs daily to turn open-ended feedback into actionable insights, saving time and elevating consumer empathy.

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2985
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Dialpad Reviews

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2985
1089
218
60
71
Jason P.
JP
Jason P.
05/29/2024
Validated Reviewer
Review source: Seller invite
Incentivized Review
Derrik B.
DB
Derrik B.
05/29/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great features, top-of-class dialer

-I love that there are lots of different options for AI summaries, recording link summaries and scorecards(although we admittedly don't utilize this feature enough in our organization). -I also think the user interface makes a lot of sense for transferring calls, placing people on hold with options to customize phone tree, etc. -The coaching teams are a HUGE value add, being able to listen in to active calls and playback call recordings has helped our sales team tremendously, especially our SDR function where we see a lot of turnover from internal promotions and need to get reps ramped up quickly. We've probably cut our ramp time in half just from having reps listen to a large quantity of calls made possible through the coaching team feature in one central location. -All dialers have trouble when Wi-Fi isn't great, but DialPad's uptime is significantly better than other telephony providers I've worked with. (cough cough Ring Central)
AB
Ashley B.
05/29/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Decent company phone system

I like that it easily separates work calls from personal calls while still being able to use my personal phone.

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HQ Location:
San Ramon, California

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@DialpadHQ

What is Dialpad?

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Details

Year Founded
2011