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Dialpad

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4,271 reviews
  • 5 profiles
  • 13 categories
Average star rating
4.4
Serving customers since
2011
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Dialpad Ai-powered customer communications platform

4,423 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

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Meetings

2,094 reviews

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Connect

1,861 reviews

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Sell

192 reviews

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Support

277 reviews

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Dialpad Meetings

2,094 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

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Dialpad Connect

1,861 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

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Dialpad Support

277 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

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Dialpad Sell

192 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

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AiSDR

34 reviews

Product Description

AiSDR is an AI SaaS platform that qualifies, communicates, and books meetings with prospects for your sales team on autopilot, at 10% of the full-time SDR costs. AiSDR is capable of fully automating SDR tasks by managing both inbound and outbound communication tracks. This allows businesses of all sizes, from startups with founder-led sales to enterprises with mature sales motions to steadily grow pipeline in a risk-free cost-optimized environment.

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Dialpad Reviews

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2985
1089
218
60
71
Zeeshan H.
ZH
Zeeshan H.
06/03/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Great for healthcare companies

Firstly, we value the real-time visibility into the number of clients waiting on call. This feature allows both management and agents to prioritize and manage call flow efficiently, ensuring that no client is left waiting unnecessarily. Secondly, once a call is connected, we can immediately see the client's issue, which helps us address their concerns more effectively and promptly. This visibility is crucial for delivering high-quality customer service and resolving issues swiftly. Additionally, the transcription feature is incredibly beneficial. It allows us to search through past conversations easily, ensuring that we can refer back to specific details when needed. This not only improves our ability to follow up with clients accurately but also helps in training and quality assurance by providing real examples of client interactions. Overall, Dialpad AI Contact Center enhances our ability to manage client interactions seamlessly, improves our response times, and ensures a higher level of service quality.
Jayesh P.
JP
Jayesh P.
06/03/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Dialpad a best AI powered voice calling platform

Dialpad's UI is very interactive and minimal which makes it easy to use and implement. I frequently use the Dialpad and it allows me to integrate with my system easily. The customer support of the Dialpad is very active and always ready to help the customer.
Nalam Sai S.
NS
Nalam Sai S.
06/03/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Perfect AI calling App to make note of

AI live translation, AI recap User friendly UI

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HQ Location:
San Ramon, California

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@DialpadHQ

What is Dialpad?

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Details

Year Founded
2011