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Dialpad

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4,271 reviews
  • 5 profiles
  • 13 categories
Average star rating
4.4
Serving customers since
2011
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Dialpad Ai-powered customer communications platform

4,423 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

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Dialpad Meetings

2,094 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

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Dialpad Connect

1,861 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

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Dialpad Support

277 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

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Dialpad Sell

192 reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

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Keatext

4 reviews

Product Description

Customer Feedback Analysis Made Easy. Keatext helps you mine through volumes of unstructured customer feedback in minutes.

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2985
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Dialpad Reviews

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Star Rating
2985
1089
218
60
71
Leonardo S.
LS
Leonardo S.
08/15/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Great

Easy to use and it has a great analytics.
janelle G.
JG
janelle G.
08/14/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

what i like about the software

I love Dialpad since learning to use the software I havent used anything like it, I feel like when I use Dialpad most tools I need are self explanatory and easy to teach others even if its their first time using, I use it everyday and feel like its the best device out there. I wish most places learned about it because this app is very usefuland easy. I really like that when I speak with patients our calls are recorded and whenever Theres an issue I like how fast customer service can help resolve any issues.
MJ
Montana J.
08/14/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Dialpad for Customer Care.

Ease of use. We love using it for sales.

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HQ Location:
San Ramon, California

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@DialpadHQ

What is Dialpad?

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Details

Year Founded
2011