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Desku.io

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31 reviews
  • 2 profiles
  • 9 categories
Average star rating
4.8
Serving customers since
2022

Profile Name

Star Rating

29
2
0
0
0

Desku.io Reviews

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Profile Name
Star Rating
29
2
0
0
0
Steven G.
SG
Steven G.
04/25/2022
Validated Reviewer
Verified Current User
Review source: Organic

Finally a Support System that just makes sense

The design is so super clean and sleek. I LOVE the design of the mobile app. Setting up the entire account is easy. Integrations with Woocommerce and Shopify are super easy. Live chat is an integration to install for embedding into your website. Everything is based around tickets, which is fine, except the only way a customer can submit a ticket is through email or a separate page....it is not part of the live chat widget that you put on your site. You can, however, convert a live chat to a ticket very easily.
Matthias A.
MA
Matthias A.
04/18/2022
Validated Reviewer
Verified Current User
Review source: Organic

Looking good so far

Clean interface. Modern looking UI. Very fast and responsive application
David D.
DD
David D.
Negocio de Diseño y Personalización. Enfocando en el mercado Hispano. Atendiendo tanto consumidores directos como negocios.
04/06/2022
Validated Reviewer
Verified Current User
Review source: Organic

Beware ServiceDesk Plus, there are alternatives brewing in the horizon!

having been a support person myself for many years and having worked with several, well established and strong HelpDesk solutions I could not believe that the "new kid on the block" could deliver, not only by seeing what can be done already but hearing from the developer himself where this tool is going leaves me extremely satisfied, now I have to be honest and admit that I will work a use case around this SaaS because I had no plans to offer this but I am thrilled now to start planning on the implementation and deployment

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HQ Location:
Dover, US

Social

@DeskuHQ

Details

Year Founded
2022
Website
desku.io