Customer support at DataGroomr is great: we had a personalized onboarding experience that involved several 1:1 calls with team members who helped with custom configuration, and we've had solid support throughout our first year. The undo merge option and comprehensive logs of all transactions are helpful, and there's a ton of opportunity for really precise, custom configuration using matching models and rules.

I really like how simple the UI is and how easy it is to navigate. The interface is intuitive, and the matching rules save us a tremendous amount of time by catching duplicates that Salesforce’s native duplicate rules miss. This is an app our organization relies on daily and it has become vital to our Salesforce operations. Their customer support is always incredibly responsive and helpful whenever we have questions.

I love DataGroomr. I spearheaded an entity resolution project at my ~1500 person org and spent a lot of time looking into deduping tools. I did calls with 5 different companies, and researched about 10. DataGroomr won out, and I'm so glad they did. The whole team has been so helpful, we cut our duplicate problem down from experiencing multiple reports of duplicate accounts every single day to maybe one or two a week. Additionally, they have amazing process automation tools which allowed us to automate things related to forecasting, other SaaS integrations, user management, and of course, continuous deduping for our company. Best of all, it's an extremely affordable, scalable solution. Also, the customer service with DataGroomr is amazing. They answer me in minutes sometimes.