ConnectWise
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SmileBack is the only customer feedback platform that makes it so easy for MSPs and IT Solution Providers to capture genuine and actionable insights that improve customer retention and increase their revenue.
ConnectWise RMM: Less time on support tickets means better margins Automate your technician's day-to-day activities through a single intuitive interface. Start with powerful out-of-the box automations to handle and solve alerts. Get expert Done-For-You deep customizations with our NOC services and help desk.
Anchor from Axcient enables MSPs to offer their clients secure file access anywhere, anytime, on any device, across all corporate content.
BrightGauge Dashboards are rapidly syncing to allow you to have the key information you need at your fingertips. With one click distribute dashboards to individuals, teams, or even your clients.
IT solution providers are the first—and often only—line of defense for every kind of business in every part of the world. Whether managing mom-and-pop businesses or high-profile clients, providing preventive security measures is a must-have in today’s cybersecurity landscape. Security information and event management (SIEM) solutions offer an additional layer of security for your clients; however, most SIEM solutions are routinely difficult to manage, expensive to deploy, and require a significant amount of in-house cybersecurity expertise. ConnectWise SIEM offers a powerful alternative to expand your security perspective to both prevention and detection. The solution includes comprehensive, flexible SIEM software that streamlines safety and security across your network without additional full-time employee costs or complicated implementations.
Forget toggling back and forth between tabs and logging in and out of different accounts to access the business intelligence (BI) dashboards you need. BrightGauge puts all your essential information in one place, giving you greater visibility so you can make more informed decisions. Customize BrightGauge dashboards and sync your most-used business tools in a BI dashboard software designed to give you ultimate visibility.
Managing multiple IT documentation systems is more than just time-consuming—it’s costly. ITBoost is an intuitive IT documentation software that decreases platform dependency and costs by consolidating separate IT documentation tools. From customer knowledge bases to devices and everything in between, ITBoost ties it all together for a seamless, streamlined experience that saves your team time and headaches.
Offer a fully managed security monitoring and investigation of security incidents for Microsoft’s SaaS services such as Microsoft 365®, Azure AD, and OneDrive. ConnectWise Fortify SaaS gives you the power to lockdown your clients’ cloud data and keep them secure. And, with the help of our fully staffed SOC, keep a constant watch for any network anomalies and unusual user behavior morning, noon, or night.
Quickly scan and identify security gaps to determine the most efficient security strategy for your customers. ConnectWise Fortify Protection combines intelligent profiling and alerting technology with support from our Security Operations Center (SOC). Together, we empower your TSP to expertly develop and help enforce end-to-end protection for customer networks, users, apps, and data.
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ConnectWise Reviews
Nusrath H.
Senior EUC IT Service Desk Engineer 24/7 at Acora - Managed IT ServicesThe most versatile remote collaboration tool
Bereket T.
Web/Graphics Designer at BEKI SquareBest Help Desk Services
About
What is ConnectWise?
Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation. Our company is powered by our connections, our colleagues and our community. And, we accept all kinds. Game-changers,innovators, culture-lovers - and the humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
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