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ConnectWise ITBoost
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ConnectWise ITBoost
By ConnectWise
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4.4 out of 5 stars
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ConnectWise ITBoost Reviews & Product Details

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ConnectWise ITBoost Overview

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What is ConnectWise ITBoost?

Managing multiple IT documentation systems is more than just time-consuming—it’s costly. ITBoost is an intuitive IT documentation software that decreases platform dependency and costs by consolidating separate IT documentation tools. From customer knowledge bases to devices and everything in between, ITBoost ties it all together for a seamless, streamlined experience that saves your team time and headaches.

ConnectWise ITBoost Details
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ConnectWise ITBoost Community
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Product Description

Managing multiple IT documentation systems is more than just time-consuming—it’s costly. ITBoost is an intuitive IT documentation software that decreases platform dependency and costs by consolidating separate IT documentation tools. From customer knowledge bases to devices and everything in between, ITBoost ties it all together for a seamless, streamlined experience that saves your team time and headaches.

Seller Details
Seller
ConnectWise
Year Founded
1982
HQ Location
Tampa, FL
Twitter
@ConnectWise
15,123 Twitter followers
LinkedIn® Page
www.linkedin.com
3,049 employees on LinkedIn®
Phone
800-671-6898
Description

Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation. Our company is powered by our connections, our colleagues and our community. And, we accept all kinds. Game-changers,innovators, culture-lovers - and the humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Rick S.
RS
Overview Provided by:
Rick Salmon
Senior Digital Marketing Manager at ConnectWise

Recent ConnectWise ITBoost Reviews

Kyle Henry L.
KL
Kyle Henry L.Mid-Market (51-1000 emp.)
5.0 out of 5
"Complex yet very complete"
It has various ticketing functions that really boosts the IT productivity and communication within the company in terms of documentation and applyi...
Read more
Shagun S.
SS
Shagun S.Enterprise (> 1000 emp.)
4.0 out of 5
"Making documents are easier"
Centralized documentation and the templates
Read more
Kiran L.
KL
Kiran L.Mid-Market (51-1000 emp.)
4.0 out of 5
"Perfect Solution For IT"
They Have everything that we generally need to work in the IT Industry.
Read more
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6 ConnectWise ITBoost Reviews

4.4 out of 5
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6 ConnectWise ITBoost Reviews
4.4 out of 5
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4.4 out of 5
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Kyle Henry L.
KL
Partner Care Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ConnectWise ITBoost?

It has various ticketing functions that really boosts the IT productivity and communication within the company in terms of documentation and applying changes promptly and safe. Review collected by and hosted on G2.com.

What do you dislike about ConnectWise ITBoost?

It can take some time to learn and get used to. Review collected by and hosted on G2.com.

What problems is ConnectWise ITBoost solving and how is that benefiting you?

It's getting generalize and turned into an easier access and useable interface. Review collected by and hosted on G2.com.

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Kiran L.
KL
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ConnectWise ITBoost?

They Have everything that we generally need to work in the IT Industry. Review collected by and hosted on G2.com.

What do you dislike about ConnectWise ITBoost?

They have some missing features in their basket Review collected by and hosted on G2.com.

What problems is ConnectWise ITBoost solving and how is that benefiting you?

We have some issues with the IT Documentation in our organisation and they did very well. Review collected by and hosted on G2.com.

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RB
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about ConnectWise ITBoost?

Ability to store all type of data related to the IT such as password, KB articles, etc. The navigation is also quite simple and overall the interface is pretty clean Review collected by and hosted on G2.com.

What do you dislike about ConnectWise ITBoost?

We have been facing the issue of copying content from the IT Boost. It doesn't copy in one go. We have to click on multiple times to get the content reproduced. Review collected by and hosted on G2.com.

What problems is ConnectWise ITBoost solving and how is that benefiting you?

ConnectWise makes our lives easy, especially if we have data from multiple clients from the IT perspective. It is easy to navigate and access the stored data. Review collected by and hosted on G2.com.

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Anjuman C.
AC
IT Technician
Information Technology and Services
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ConnectWise ITBoost?

I really like how it is integrated with connectwise automate, it makes everything so much easier to find within just one search. Review collected by and hosted on G2.com.

What do you dislike about ConnectWise ITBoost?

I think it would be better if there was an option for mapped drives, for example if you could store the paths for a certain mapped drive. Review collected by and hosted on G2.com.

What problems is ConnectWise ITBoost solving and how is that benefiting you?

Sometimes IT boost has errors which will not load anything, this causes a lot of downtime and since I work at an MSP it causes some problems. Review collected by and hosted on G2.com.

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Shagun S.
SS
System Engineer
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about ConnectWise ITBoost?

Centralized documentation and the templates Review collected by and hosted on G2.com.

What do you dislike about ConnectWise ITBoost?

Nothing right now I just started using few days back. Review collected by and hosted on G2.com.

What problems is ConnectWise ITBoost solving and how is that benefiting you?

Creation of documents with customized templates Review collected by and hosted on G2.com.

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Verified User in Wholesale
EW
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ConnectWise ITBoost?

It is so convenient to be able to solve our teams' problems remotely. Review collected by and hosted on G2.com.

What do you dislike about ConnectWise ITBoost?

It could be a little bit more user friendly, but then again, what program couldn't improve a bit? Review collected by and hosted on G2.com.

What problems is ConnectWise ITBoost solving and how is that benefiting you?

Remote access to everyone's devices, so we can easily diagnose and work on solving the issue. Review collected by and hosted on G2.com.

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ConnectWise ITBoost Categories on G2
Other IT Management
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