Top Rated BrightGuage Alternatives
13 BrightGuage Reviews
I love BrightGauge! Great product. Easy to use. Easy to set up and integrate. Allows you to create great dashboards and automated reporting for clients. Even underused features like Goals can be really powerful, helping to monitor and drive team performance. Great support too. Review collected by and hosted on G2.com.
Would be nice to get new features faster. Also would be good to focus on making it easier to edit gauges/dashboards on mass. Since this can be tricky once your system has grown over time. Review collected by and hosted on G2.com.
I find that it is incredibly intuitive and easy to learn how to build custom reports and dashboards. The interface is very easy to navigate. Review collected by and hosted on G2.com.
It can be slow to work in at times, and I wish it could do some more advanced calculations. Review collected by and hosted on G2.com.
BrightGuage's interface is user friendly, BrightGuage is best tool for businesses need and its very easy to use and also helps in problem solving. BrightGuage helps to fetch data from multipal source. Review collected by and hosted on G2.com.
This platform doesnt offers advanced analytics and reporting features but whereas, BrightGauge is an one of the best tool for businesses need to track manage KPIs and it is easy to set the Extensive integrations. Review collected by and hosted on G2.com.
The best thing about BrightGuage is that I can track my monthly statistics and view my statistics against colleagues in the same company in the same department Review collected by and hosted on G2.com.
In my time of using BrightGuage i have not yet found any issues with the platform Review collected by and hosted on G2.com.
The accuracy on brightgauge has no competition.
Compared to Connectwise, it wins hands down!
It has multiple reports to show where your team excells with regards to performance. Review collected by and hosted on G2.com.
One of the only downsides of Brightgauge is that the sync to update your teams stats does take a little time to refresh.
The initial setup is a bit tedious but if you have a good understanding of the system, it works flawlessly. Review collected by and hosted on G2.com.
realtime dashbaord and kpis are also at one place and flexbility to connect multiple systems Review collected by and hosted on G2.com.
I dont think anything, but can have more systems added like service now etc Review collected by and hosted on G2.com.
Brightgauge makes it incredibly easy to get real-time statistics about my team and our tickets. The integration with ConnectWise Manage makes it useful to get all pertinent info on one screen/dashboard. Review collected by and hosted on G2.com.
One thing that I dislike about Brightgauge is the gauge creation. Without in-depth knowledge of the database you are pulling from, creating gauges can become cumbersome. Review collected by and hosted on G2.com.
The way that BrightGauge has so many connection options is a great benefit to this solution, I can pull data from multiple different systems and it works great! Would highly recommend it. Review collected by and hosted on G2.com.
The connector does sometimes seem a bit difficult to get set up, but with a bit of practice I was able to navigate past them, so I am sure most people can too! I don't think its that bad but rather something just to note down. Review collected by and hosted on G2.com.
The application is fairly simple to use and great at providing visibility into Connectwise, which has terrible reporting for a PSA. We have tried multiple tools including PowerBI and MSPCFO, but this application provides the most insight into our business. Review collected by and hosted on G2.com.
It's not easy to create customer-facing reporting. I would have hoped that this would be better tailored for external users to monitor their service to create a more tangible relationship between us and our clients. Review collected by and hosted on G2.com.
