Blackpoint is our standard for MDR. Their solution has been very valuable in stopping threats, and alerting on potential threats. We depend on their 24x7 SOC to protect us. We can quickly deploy their solution, and ongoing administration is efficient.

Blackpoint is great with identifying suspicious activity and making good decisions on locking something down to prevent compromises. They have been very quick with their detections and it is always a human that reaches out to make sure we acknowledge the issue and take over with the next steps. The incident response reports are great and very similar to the ones my team makes, which really cuts down on duplicated efforts. We were able to deploy Blackpoint quickly and easily. Blackpoint has an integration with our PSA, allowing us to automatically keep license counts in sync with our agreements. We use Blackpoint now exclusively because they have quickly built trust with our team.

The service is quick to deploy and configure, and the SOC team does a great job of identifying and reacting to suspicious activity on endpoints and for accounts in M365.