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Amadeus

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131 reviews
  • 12 profiles
  • 12 categories
Average star rating
4.3
#1 in 1 categories
Grid® leader
Serving customers since
1987

Featured Products

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Amadeus Central Reservations System

17 reviews

The Amadeus Central Reservations System (CRS) is a comprehensive, cloud-based platform designed to centralize and streamline hotel reservation and distribution processes. It enables hotels to manage availability, rates, and inventory across multiple properties and distribution channels from a single, intuitive interface. By integrating with various booking platforms, including online travel agencies (OTAs), global distribution systems (GDS), and direct hotel websites, Amadeus CRS enhances operational efficiency and maximizes revenue potential. Key Features and Functionality: - Centralized Management: Offers a unified dashboard for real-time control over room availability, rates, and inventory across all properties. - Expansive Distribution Reach: Integrates seamlessly with a wide range of distribution channels, including OTAs, GDS, and metasearch platforms, ensuring broad market visibility. - Advanced Revenue Management: Provides tools for dynamic pricing strategies, allowing hotels to adjust rates based on demand, seasonality, and market conditions. - Guest Profile Management: Captures and manages detailed guest information, enabling personalized services and targeted marketing campaigns. - Comprehensive Reporting and Analytics: Delivers in-depth performance insights through interactive dashboards, facilitating data-driven decision-making. Primary Value and Solutions Provided: Amadeus CRS addresses the complexities of hotel reservation management by offering a centralized solution that enhances operational efficiency, reduces the risk of overbooking, and ensures consistent rate distribution across all channels. Its expansive distribution capabilities increase market reach, while advanced revenue management tools empower hotels to optimize pricing strategies. By integrating guest profile management, the system also enables personalized guest experiences, fostering loyalty and driving repeat business. Overall, Amadeus CRS provides a scalable and flexible platform that supports hotels in maximizing revenue and delivering exceptional guest services.

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Amadeus Cytric

37 reviews

Amadeus Cytric is an online self-booking tool for corporations that can integrate the elements of global travel programs including travel policies, preferred suppliers and negotiated rates, through one website.

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Amadeus

22 reviews

A universal browser-based point of sale platform designed for travel professionals looking to work more efficiently.

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Amadeus Central Reservations System

17 reviews

The Amadeus Central Reservations System (CRS) is a comprehensive, cloud-based platform designed to centralize and streamline hotel reservation and distribution processes. It enables hotels to manage availability, rates, and inventory across multiple properties and distribution channels from a single, intuitive interface. By integrating with various booking platforms, including online travel agencies (OTAs), global distribution systems (GDS), and direct hotel websites, Amadeus CRS enhances operational efficiency and maximizes revenue potential. Key Features and Functionality: - Centralized Management: Offers a unified dashboard for real-time control over room availability, rates, and inventory across all properties. - Expansive Distribution Reach: Integrates seamlessly with a wide range of distribution channels, including OTAs, GDS, and metasearch platforms, ensuring broad market visibility. - Advanced Revenue Management: Provides tools for dynamic pricing strategies, allowing hotels to adjust rates based on demand, seasonality, and market conditions. - Guest Profile Management: Captures and manages detailed guest information, enabling personalized services and targeted marketing campaigns. - Comprehensive Reporting and Analytics: Delivers in-depth performance insights through interactive dashboards, facilitating data-driven decision-making. Primary Value and Solutions Provided: Amadeus CRS addresses the complexities of hotel reservation management by offering a centralized solution that enhances operational efficiency, reduces the risk of overbooking, and ensures consistent rate distribution across all channels. Its expansive distribution capabilities increase market reach, while advanced revenue management tools empower hotels to optimize pricing strategies. By integrating guest profile management, the system also enables personalized guest experiences, fostering loyalty and driving repeat business. Overall, Amadeus CRS provides a scalable and flexible platform that supports hotels in maximizing revenue and delivering exceptional guest services.

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MeetingMatrix

15 reviews

MeetingMatrix is an easy-to-use solution that simplifies the creation of room and event diagrams, making them more accessible for prospective clients.

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Amadeus Sales & Event Management

14 reviews

Amadeus Sales & Event Management allows hotels and venues to manage revenue, bookings, costs and guest satisfaction by providing sales management, catering and event management, account and contact management, and more.

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Amadeus e-Travel Management

9 reviews

Amadeus e-Travel Management empowers your corporate customers with an online self-booking tool thats built to serve all their travel needs via a single entry point

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Amadeus Cloud Property Management

8 reviews

Hotel management solution, adaptable to the requirements of every hotel - from a small property to a multi-property luxury brand.

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Amadeus Travel Platform

4 reviews

Amadeus equips businesses of any size with the software tools needed to effortlessly delight guests, engage employees and boost revenue.

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HotSOS

3 reviews

Amadeus Service Optimization Solutions streamlines hotels' workflow of operations in an effort to increase efficiencies, reduce costs and engage their employees to deliver the brand’s promise to their guests.

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Star Rating

82
31
15
3
0

Amadeus Reviews

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Profile Name
Star Rating
82
31
15
3
0
Abdulla K.
AK
Abdulla K.
TRAVEL COORDINATOR at ALHIND TOURS AND TRAVELS PVT LTD
05/06/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Frequent Session Timeouts and a Complex Interface Hold Back Amadeus e-Travel Management

Amadeus e-Travel Management empowers your corporate customers with an online self-booking tool thats built to serve all their travel needs via a single entry point. Also provide user-friendly, intuitive interface that simplifies booking and managing travel and ease of implementation and good customer support. Fast integration and daily usage is greatful
AHAMMAD M.
AM
AHAMMAD M.
Travel Consultant
05/04/2026
Validated Reviewer
Review source: Organic

Simple and Effective Global Flight and Hotel Reservations

It can make in booking airline tickets and hotel bookingd worldwide with great ease and efficiency.
Verified User in Airlines/Aviation
CA
Verified User in Airlines/Aviation
04/06/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Comprehensive, Real-Time Travel Booking That Streamlines Complex Itineraries

What I like most about Amadeus is its ability to offer a comprehensive, real-time, globally connected travel booking platform. It helps streamline complex itineraries while delivering accurate, efficient, and personalized solutions for travelers.

About

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HQ Location:
Madrid, Spain

Social

@amadeusitgroup

What is Amadeus?

Amadeus is a leading technology company that provides advanced solutions for the travel and tourism industry. Specializing in software and IT services, Amadeus offers a comprehensive range of products that facilitate airline reservation systems, hotel management, travel agency operations, and more. Their innovative platform helps businesses optimize operations, enhance customer experiences, and drive growth in a rapidly evolving market. For more information, visit their website at https://amadeus.com.

Details

Year Founded
1987
Ownership
AMS.MC
Website
amadeus.com