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8x8 Cloud Communication

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1,060 avaliações
  • Perfis 9
  • Categorias 14
Classificação média por estrelas
4.2
Atendendo clientes desde
1987

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Star Rating

638
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76
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38

8x8 Cloud Communication Reviews

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Profile Name
Star Rating
638
335
76
21
38
PP
Peter P.
01/30/2025
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Fonte da Revisão: Convite do G2 em nome do vendedor
Revisão Incentivada

Best on the market

one of the best things about the 8x8 Contact Center is its versatility and scalability. It integrates various communication channels like voice, chat, email, and social media into a single platform, which really helps improve customer experience. Plus, the analytics and reporting features are strong, allowing businesses to track performance in real-time and make data-driven decisions. The ability to adapt to different business needs and provide a seamless experience across different touchpoints is definitely a standout feature.
PP
Peter P.
01/30/2025
Avaliador validado
Usuário atual verificado
Fonte da Revisão: Convite do G2 em nome do vendedor
Revisão Incentivada

Best in the business

The ease of use, log in and no need to worry about having an issue.
TP
Teaira P.
01/29/2025
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Fonte da Revisão: Convite de Vendedor
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Traduzido Usando IA

Ótimo para o trabalho

Eu realmente aprecio a facilidade com que posso alternar entre meu telefone de mesa, meu laptop ou meu celular (com o aplicativo móvel). Isso torna ser acessível aos clientes muito fácil.

About

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HQ Location:
San Jose, CA

Social

@8x8

What is 8x8 Cloud Communication?

8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.

Details

Ano de Fundação
1987
Propriedade
NYSE:EGHT