I am the Front Office Administrator of a National Hearing Instrument provider and we send out monthly mailers to encourage people to get their hearing tested. Part of my job is to send a Gift Card out to people who come in and get tested. It is so convenient to have the Tremendous website at my fingertips! It is very easy to navigate the steps needed to request the Gift Cards. The majority of our patients are older and the ease in which they can access their digital Gift Cards is greatly appreciated by them and by me! I love that there is the option to send their Gift Cards via email OR text, as different people have different preferences. I even have the option to send a physical Gift Card via mail if needed for a very small processing fee. My employer and I can easily track who has received them on the Tremendous home page. I am also very impressed with their customer service. They are quick to respond and help solve your problem. I had a patient request a physical Gift Card near the holidays last year and I believe with the holidays and the increased mail it got lost because she did not receive it. I simply emailed the support team at clients@tremendous.com and they were able to see it was never activated and canceled that Gift Card request for me. I simply had to request a new one and was even able to have it mailed instead to me at the office on the patients' behalf! The patient received her Gift Card and was very pleased. Again, I absolutely love Tremendous and would highly recommend it to any business that offers their clients Gift Cards! Análise coletada por e hospedada no G2.com.
There is nothing that I don't like about Tremendous! Análise coletada por e hospedada no G2.com.
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Very convenient to use, no fees (Visa cards cost their face price), good fraud-detection and blocking in place, such as identifying rewards attempted to be redeemed from multiple accounts on the same device or over-VPN, etc. Orders can be placed and processed same-day via ACH with no fee, no need to load a balance first. It is possible to cancel issued Visa cards within a week if they are not redeemed. That is useful to claim back unused rewards or correct mistakes. Análise coletada por e hospedada no G2.com.
Frankley I haven't stumbled into any significant downsides. For my specific context of small and manual use (perhaps they're great with automation and integration too, I don't know), and compared to other platforms I checked, I'm definitely happy with Tremendous and would use it again in the future if needed. Análise coletada por e hospedada no G2.com.
Tremendous is a must for our business. It is a simple and easy to thank our customers and partners for their referrals. It has made a definite positive impact in our business when we ask for customer and strategic partner referrals. Our staff is able to quickly send them an electronic giftcard as a token of thanks. Our partners like the fact that they have so many choices on which gift cards they can get. In the past we would send Amazon gift cards which was more impersonal. The implementation was quick and eay and the platform allows us to give our customers and partners so many options which has made a positive impact on the amount of referrals we are now receiving. The platform is easy to use and we are able to add additional funds as we go automatically which eliminates the need to always monitor this aspect and frees my time up to focus on more important things - like growing my business! I highly recommend any company that is looking for a reward program to check out Tremendous. We not only use it for clients and partners but also as a way to thank our employees through immediate electronic gift cards. Análise coletada por e hospedada no G2.com.
I really don't have any issues with Tremendous. The platform is easy to use and the ease of automatically adding funds is great. I highly recommend Tremendous to any business owner. Análise coletada por e hospedada no G2.com.
If you are trying to decide about using Tremendous, just do it! It is has been everything I hoped it would be! As for the ease of use, it is very intuitive and the website itself is very well designed. It has a number of features associated with different options but all laid out in a very clear way. I use this website almost daily and it simply could not be any easier or a pleasure to navigate. I had to contact Customer Support in the beginning with a login issue and they responded immediately with a solution and went above and beyond to ensure my satisfaction. I can not stress enough the ease of integrating Tremendous into our daily business practices and the ease of implementation into our business model across our five stores. In a world where a lot of things do not operate smoothly all the time, Tremendous is the exception. And it is ... well .. tremendous! Análise coletada por e hospedada no G2.com.
There is literally not one thing that I dislike about this company! Análise coletada por e hospedada no G2.com.
Tremendous is a great platform that makes rewarding employees easy. I like that I can send gift cards via email in just a few clicks, and the platform is super user-friendly, fast, and works in different currencies. Great for global teams. I also like the option to make customizable email templates and the ability to send multiple gifts at once makes it stand out. This tool is affordable and a small price to pay to boosts employee morale. Análise coletada por e hospedada no G2.com.
What Tremedous could improve on is that it is hard to tell if employees actually used their gift cards. I wish there was a way to track used rewards or give them an expiration date. Also a "thank you" button that sends a notification from the receiver would be nice. Análise coletada por e hospedada no G2.com.
Tremendous made our payout process much easier by replacing checks, PayPal, and Venmo with a more flexible system. Customers love having the option to choose gift cards or donations, which has helped attract more people to our business.
The API integration was straightforward and quick, making it simple to connect with our website. The user-friendly platform allows us to manage and track payouts easily.
Their customer service was outstanding. Claire and Austin were extremely helpful, making setup smooth and answering all our questions quickly.
Overall, Tremendous has saved us time, improved customer experience, and made payments much more efficient. It’s a reliable, easy-to-use payout solution that we highly recommend. Análise coletada por e hospedada no G2.com.
There was nothing we disliked; the experience was smooth, and the system worked exactly as we needed. Análise coletada por e hospedada no G2.com.
In the past, we manually sent giftcards, both physical and electronic to our recipients in our organization. As our organization grew, our manpower was no longer sufficient to keep up with the demands. Thankfully I found Tremendous! And what a "tremendous" find it has been! The customer service has been wonderful each time I reached out. The ease of learning was great as I was able to join live trainings and ask questions. They have great articles and support in learning how to set up and get started. Once we started using the program, it was extremely easy to figure out. We use this on a weekly basis all across our organization, both internally and externally. I am grateful that Tremendous has so many options, both for shopping, but also for charity. We haven’t started to use the physical gift cards yet, but I hope to add this as an option in the near future. My finance department also likes how easy it has been for us to create invoices and add funds to our account. I also love how easy it is to make different campaigns as we utilize this freqently. Análise coletada por e hospedada no G2.com.
There really isn't much that I dislike about Tremendous. I do wish that there were a few more gas card options as this is something we frequently get asked for from our recipients. I also wish that there was a bit of an easier way to upload multiple entries as once. I wish that there were ways to not have to select the date and ammount each time, but rather duplicate entries and only change the email address instead of having to enter every single item each time. This is made easier with the option to upload a CSV. Overall I have been extremely happy with Tremendous. Análise coletada por e hospedada no G2.com.
I manage global customer testimonial incentives through our program, working with recipients from diverse locations and backgrounds. Finding a platform that could cater to such varied needs while remaining intuitive was no easy task. After testing multiple solutions, I can confidently say that Tremendous is the best option. Here’s why:
1) Global versatility: Tremendous offers a wide range of international gift cards and rewards.
2) Effortless campaign creation: It allows you to send multiple rewards with just one click, saving time and effort.
3) Seamless tracking: Easily monitor who has received their reward, who hasn’t, and make adjustments as needed.
Here are three standout features I’ve come to love:
1) Intuitive campaign creation: Tremendous makes it simple to create and manage reward campaigns. Similar to CRM systems, the platform is user-friendly and lets me build templates that can be easily duplicated and customized based on the purpose of the reward. This flexibility has been a game-changer in streamlining my workflow.
2) Efficient issue resolution: Occasionally, a customer might reach out to say they haven’t received their reward. Tremendous makes it easy to check if the email was opened, whether the reward has been accessed, and if needed, resend or update the reward. This feature has been invaluable for handling unique cases quickly, ensuring no duplicate rewards are issued while promptly resolving concerns.
3) Actionable analytics: The platform provides insightful analytics, showing who redeemed rewards, where they were accessed, and more. Although we initially thought such data wasn’t necessary for our small-scale program, it has proven incredibly useful in understanding customer behaviors and improving our processes.
In short, Tremendous has simplified and elevated how we manage global rewards by combining functionality, efficiency, and adaptability. It’s a tool I’d recommend without hesitation. Análise coletada por e hospedada no G2.com.
Not much, actually—I really like it. Initially, I was a bit confused about the distinction between campaigns and emails, but I quickly got the hang of the hierarchy and workflow. Now, I use it frequently and with ease. Análise coletada por e hospedada no G2.com.
Como eu disse:
- Rápido para integrar (sem atritos de desenvolvimento)
- Simples de configurar (os templates e a interface para fazer as campanhas são ótimos)
- Completo (também o sistema de prevenção de fraudes, legal, não estamos usando porque conhecemos o risco desde o início, mas está lá!)
- Direto (tempo de lançamento muito rápido, claro)
Estamos usando massivamente todos os dias. Centenas de transações com muitos produtos nos EUA. Análise coletada por e hospedada no G2.com.
Como técnico, a pior coisa que experimentei com o Tremendous é o processo de lançamento:
- às vezes, não há comunicação sobre o que há de novo
- nenhuma boa fase de teste (na minha opinião) para gestão de regressão e/ou mudanças disruptivas
- às vezes, a documentação não é atualizada
Isso pode levar a uma queda do sistema, mas o suporte responde muito rapidamente. Se você pensar que podemos receber centenas de chamadas por dia, isso pode ser um ponto negativo para nós. Estamos usando o Tremendous massivamente todos os dias. Análise coletada por e hospedada no G2.com.
I found Tremendous looking for an app to process referral rewards to partners. A lot of platforms only work with SaaS companies (we are a marketing agency so not a fit), others cost insane amounts of money for such a simple task and only a few partners/rewards sent per month, and the ones that are affordable were missing one or another crucial functionality.
Then I stumbled upon Tremendous and I wish I found it sooner lol. It lets me process these payouts exactly the way I want, for FREE.
It's quick and easy, and, most importantly, free, besides a 3% topup fee because I choose to topup via credit card. US has a bank transfer option, for EU it's a little trickier, so for me it's easier to just pay the 3% fee. It still comes out way cheaper than alternatives, and besides this, has no hidden/additional fees or costs.
The reward claim page looks solid and is customizable, and very easy to customize too. After figuring out the topup, I was able to send my first rewards within 10-15 minutes.
The rewards reach my partners within a few hours and I haven't heard from them about any difficulties while redeeming their rewards.
Another thing that's really handy is that there are a lot of different options for rewards. We have partners both in the US and the EU, so it's important that they can all redeem the reward in some way they can use in their location. This hasn't been an issue at all with Tremendous. I usually send my rewards with options - Amazon gift card (local Amazon - .com, .de, etc.), virtual Visa card (can be used anywhere online), and they can also redeem it as PayPal balance or directly to their bank account, but these options have a fee (4% I think). So I don't know if any of my partners have been using the latter options.
Overall super satisfied and will continue using Tremendous without a second thought. Análise coletada por e hospedada no G2.com.
It took me some time to figure out my first initial topup, as they have a free bank transfer option but only for the US. We're in the EU so we either have to jump through some hoops or pay via credit card which involves a 3% fee. In the end I decided to just pay via credit card and the fee is still cheaper than other apps. This was my only hurdle that took some time to figure out in the beginning. Análise coletada por e hospedada no G2.com.
Eu me deparei com o Tremendous depois de ver outro líder de CS usá-lo em uma empresa de software com a qual estou familiarizado através do trabalho. Lembro-me de resgatar uma recompensa que eles enviaram, e toda a experiência ficou comigo porque era tão simples e bem projetada. Honestamente, parecia sem esforço como cliente, e tudo sobre isso parecia limpo e profissional. Essa primeira impressão me deixou curioso, então comecei a investigar a empresa para ver se era algo que poderíamos usar.
Avançando para o quarto trimestre, eu tinha essa campanha que estava executando, e parecia a oportunidade perfeita para testar o Tremendous. Fiquei sinceramente impressionado com a facilidade de começar. Eu me inscrevi, configurei tudo rapidamente e enviei minha primeira recompensa no dia seguinte. O melhor? Menos de uma hora depois, um dos meus clientes respondeu para me agradecer pela recompensa. Isso parecia uma vitória porque já usei outras ferramentas antes onde as recompensas acabavam no spam ou tinham passos demais para o cliente realmente resgatá-las. Nesse ponto, é apenas frustrante—tipo, o objetivo é agradecer a alguém e tornar isso fácil, certo? O Tremendous acertou nisso.
O que eu realmente gostei foi como todo o processo foi perfeito. Eu não tive que passar horas configurando, e o feedback dos clientes mostrou que realmente funcionou. Parecia o equilíbrio certo entre ser super simples de usar e ainda parecer profissional. Mesmo para este pequeno teste, tem sido um grande sucesso. Já estou planejando expandir isso ao longo do ano porque posso ver como isso poderia se encaixar em mais do que fazemos.
De qualquer forma, eu geralmente não faço propaganda de ferramentas assim, mas o Tremendous é realmente ótimo. Tem sido uma experiência tão tranquila que eu meio que não posso acreditar em como é fácil. E sim, vou dizer—tem sido tremendamente simples de usar. Análise coletada por e hospedada no G2.com.
Não há nada que eu não goste no serviço em si. Claro que em um pequeno teste eu gostaria de evitar a taxa de cartão de crédito, mas quero dizer, eu sei que isso não é problema deles, é apenas como a indústria de processamento de cartões de crédito é. Contanto que mantenham o processo simples, talvez tornem fácil construir com sua API, então acredito que esta é uma ótima opção para as pessoas considerarem para recompensar clientes. Análise coletada por e hospedada no G2.com.
