Avaliações 21 Torch
Sentimento Geral da Revisão para Torch
Entre para ver o sentimento das avaliações.
Torch tem sido um grande recurso para nossos líderes de nível médio em nossa organização. Eles são emparelhados com um coach que entende seus pontos fortes e áreas de melhoria para ajudar a desenvolver e orientar nossos membros da equipe. Análise coletada por e hospedada no G2.com.
O relatório não é tão claro quanto eu gostaria como administrador; no entanto, há relatórios e sinto que tenho uma visão de como nossas equipes estão indo sem ser invasivo -- ou seja, tenho uma visão sem conhecer os detalhes de seu treinamento, que é o objetivo e o que estávamos procurando. Análise coletada por e hospedada no G2.com.
User Experience
From the moment I logged in, I was impressed by the intuitive interface. The design is clean and user-friendly, making navigation a breeze for coachees.
Flexibility and Customization
What I particularly appreciate is the software’s flexibility. Organizations can customize the platform to align with their specific goals and culture. Whether you’re managing a large cohort program or one-to-one engagements, Torch adapts to your needs.
Reporting and Analytics
The reporting features provide insightful analytics on engagement and progress. This data is helpful for evaluating the effectiveness of coaching engagments.
Customer Support
Lastly, the customer support is top-notch. The support team is responsive, knowledgeable, and genuinely invested in helping learners. Análise coletada por e hospedada no G2.com.
Despite its many features, maintaining user engagement has been challenging. The platform can occasionally feel static, and without regular prompts or interactive elements. Análise coletada por e hospedada no G2.com.
Torch forneceu a estrutura organizacional para o programa de mentoria. Ele rastreia os participantes, fornece orientação para mentores e mentorados e o algoritmo de correspondência de perfis é uma ótima adição - garantindo que os participantes sejam emparelhados com o melhor parceiro para sua jornada de mentoria. Análise coletada por e hospedada no G2.com.
Honestamente nada, qualquer problema técnico que eu enfrente, a equipe de suporte do Torch é muito rápida em resolver - obrigado! Análise coletada por e hospedada no G2.com.
Torch é um recurso excelente para nossa equipe. Todos os nossos gerentes conseguem aproveitar os benefícios durante seu mandato e ouvimos apenas coisas boas sobre a plataforma, os treinadores e o crescimento que nossos funcionários experimentam. É simples, sem complicações e muito apreciado! Análise coletada por e hospedada no G2.com.
Eu gostaria que pudéssemos adquirir o Torch como uma ferramenta para toda a empresa, em vez de ter uma certa quantidade de licenças. Análise coletada por e hospedada no G2.com.
Torch is truly a strategic partner - they help you design a program that gives you a return on your investment. Torch has great coaches who take a tailored approach to providing participants exactly what they need to fill in their performance gaps Análise coletada por e hospedada no G2.com.
Sometimes the platform can be cumbersome, I don't love how it doesn't sync with our other programs Análise coletada por e hospedada no G2.com.
The team at Torch has been amazing to work with - from assessing our needs for establishing the contract, to supporting us in enrolling our coachees and navigating through the coaching process, Torch has made the process simple and never let us down! The feedback we have received from initial coachees has been nothing but positive! Análise coletada por e hospedada no G2.com.
I do not have any feedback on dislikes for Torch. Análise coletada por e hospedada no G2.com.
Very happy with my Customer Support team. They are professional, easy to work with and always responsive to requests.
As an organization, I see a continuous drive for improving processes and looking for ways to serve their customers better.
Coaches are vetted to be top notch.
The participants from my organization give overwhelmingly positive feedback. Análise coletada por e hospedada no G2.com.
Having used Torch for a few years I have not been wowed by their interface but I am happy to say they have made great strides in providing better reporting and easier interaction as both an adminstrator and as a participant/coachee. Análise coletada por e hospedada no G2.com.
(1) Pricing that allows us to provide coaching to more employees; helping them to grow. (2) Customer support, (3) Ease of Use, (4) Coach qulity Análise coletada por e hospedada no G2.com.
(1) Ability to reopen 360's or surveys is difficult Análise coletada por e hospedada no G2.com.
We love the Torch platform to support our mentoring program. It makes it very easy on a lean HR team to have a robust mentoring program. Análise coletada por e hospedada no G2.com.
none immediately come to mind! great product Análise coletada por e hospedada no G2.com.
Their team - we love partnering with them! Starting during the sales process, we immediately felt an ease and connection with everyone we met. They go out of their way to ensure we have a good experience and are extremly accomodating. We have regular check-ins, always with the action items followed up on in a timely manner. We've been able to tap into their behavioral science team to get invaluable data, and they're always open to hearing our ideas about product enhancements. Análise coletada por e hospedada no G2.com.
Less so my personal dislike, but I've heard from participants that they wish they could "interview" or have short conversations with their coach matches before selecting one, as sometimes it's difficult to get a good idea of a person on paper.
From an admin perspective, my only dislike is the manual work to ensure participants are active through their engagement and completing tasks on time, although this will really vary by company. Análise coletada por e hospedada no G2.com.
