Prós e Contras de Tenna

Tenna's customer support team is always ready and available to assist. They listen to the problems and always strive for an accurate solution. When solutions were not present right away, our concerns were then moved into the improvement cycle. Análise coletada por e hospedada no G2.com.

The initial sales process set up some inaccurate expectations that placed an extra burden on the excellent customer support team. The maintenance suite is a bit light. Análise coletada por e hospedada no G2.com.

Gosto do fato de poder rastrear todos os ativos em um só lugar em vez de ter que usar vários provedores para a mesma informação. Análise coletada por e hospedada no G2.com.

Quantos aplicativos nos dispositivos são necessários para que os funcionários de campo façam seu trabalho. Análise coletada por e hospedada no G2.com.

When trackers work they are helpful. The Info that you can store is also helpful. Análise coletada por e hospedada no G2.com.

Cannot get help when trackers fail. Units not in correct location due to tracker failure. Análise coletada por e hospedada no G2.com.

Tenna nos fornece relatórios informativos. Análise coletada por e hospedada no G2.com.

Como um novo funcionário na minha empresa, não experimentei nada negativo até o momento. Análise coletada por e hospedada no G2.com.

Being able to located our assets in real time across our jobsites. It saves us time making phone calls to our Superintendents when needing to coordinate equipment moves. Análise coletada por e hospedada no G2.com.

The QRcode tags that are attached to the buckets are not very resilient and are hard to read once an excavator bucket has been operated for a while. Another way of mounting the tags would be a great improvement. Análise coletada por e hospedada no G2.com.

Use of the app

Customer service and fleet management Análise coletada por e hospedada no G2.com.

Sometimes customerservice is slow finding dealers to work on vehicles Análise coletada por e hospedada no G2.com.

The whole process, from the initial call to the implementation of assets and trackers, has been a breeze with the help of Justin and Josh. They really work along side of you to make sure you are ready to go come install day. Análise coletada por e hospedada no G2.com.

Haven't had a single issue so I can't say I dislike anything. They really have gone above and beyond for us. Análise coletada por e hospedada no G2.com.

Asset location history / trip history and the maintenance logs. Análise coletada por e hospedada no G2.com.

Asset tend to go offline more than they should. Then come back online. Análise coletada por e hospedada no G2.com.

Tenna is a great way for us to track our company fleet vehicles and equipment, so we can properly log the usage. Análise coletada por e hospedada no G2.com.

There is not anything about Tenna that I dislike Análise coletada por e hospedada no G2.com.

Being able to see where all assists are at at any given time. Análise coletada por e hospedada no G2.com.

Trainings haven't gone as planned and been confusing. Análise coletada por e hospedada no G2.com.