O G2 sobre SolarWinds DameWare Remote Support

Visão geral de SolarWinds DameWare Remote Support

O que é SolarWinds DameWare Remote Support?

Dameware® Remote Support é um software de suporte remoto acessível e fácil de usar, projetado para simplificar e acelerar tarefas de administração de TI remota para administradores de TI e técnicos de suporte. Dameware Remote Support inclui o Dameware Mini Remote Control embutido para obter acesso remoto a sistemas Windows®, Linux® e Mac® OS X®. Dameware é uma marca confiável e premiada usada por milhares de organizações em todo o mundo. Principais Características: • Controle remotamente computadores tanto dentro quanto fora do firewall da rede • Suporta conexão de área de trabalho remota para sistemas Windows, Linux e Mac OS X • Gerencie e solucione problemas remotamente em computadores Windows e domínios do Active Directory® (AD) • Ofereça suporte em movimento com acesso remoto a partir de dispositivos iOS® e Android® • Suporta logon e autenticação com Smart Card

Detalhes SolarWinds DameWare Remote Support

Discussões

Comunidade SolarWinds DameWare Remote Support

Idiomas Suportados

German, English, Italian, Portuguese, Spanish

Mostrar menosMostrar mais

Descrição do Produto

Software abrangente de suporte remoto para suporte ao usuário final e solução de problemas do sistema.

Detalhes do Vendedor

Vendedor

SolarWinds Worldwide LLC

Ano de Fundação

1999

Localização da Sede

Austin, TX

Twitter

@solarwinds
20,053 seguidores no Twitter

Página do LinkedIn®

www.linkedin.com
2,655 funcionários no LinkedIn®

Propriedade

NYSE: SWI

Descrição

SolarWinds provides powerful and affordable IT management software to customers worldwide from Fortune 500 enterprises to small businesses.

Visão Geral Fornecida por:

Fatima Davis

Avaliações Recentes de SolarWinds DameWare Remote Support

5/29/2023

Usuário VerificadoEmpresa (> 1000 emp.)

4.5 de 5

"Reliable and easy to use Remote Support solution"

Relatively lightweight, easy to maintain, and versatile, as it has different modules.

Mídia SolarWinds DameWare Remote Support

Demo SolarWinds DameWare Remote Support - Anywhere, anytime remote assistance

IT issues know no bounds, so why should the ability to troubleshoot IT issues only be reserved for machines on the network? Initiate secure over-the-Internet remote connection with computers inside the LAN and over the internet.

Demo SolarWinds DameWare Remote Support - Simplify Windows administration

IT admins have enough on their plates without having to make house calls for IT troubleshooting. Use remote access to reboot systems, start/stop services and processes, copy/delete files, view and clear event logs, and more.

Demo SolarWinds DameWare Remote Support - Built-in remote admin tools

As if IT issues weren’t bad enough, a total halt to productivity to resolve them might not be necessary with the right tools. Offers system tools and TCP utilities to remotely troubleshoot computers without having to launch a full remote control session.

Demo SolarWinds DameWare Remote Support - Remotely manage Active Directory environments

Wouldn’t it be nice to be able to control who has access and who does not, and help the CEO gain access when he forgets his password? Manage multiple AD domains, groups, and users. Remotely unlock user accounts, reset passwords, and edit Group Policy.

Demo SolarWinds DameWare Remote Support - Export AD objects and system configs from remote computers

Knowing how a group of computers is configured, and what software is actually being employed, could help you get to the bottom of some of your most troubling questions. Easily export AD properties, system configurations, and software information in .CSV or .XML formats.

Demo SolarWinds DameWare Remote Support - Remote access to sleeping and powered-off computers

Don’t let non-responsive machines keep you from resolving IT issues. Remotely connect to out-of-band computers with Intel® vPro™ with AMT, Wake on LAN, and KVM support.

As avaliações da G2 são autênticas e verificadas.

Veja como.

Usuário Verificado em Non-Profit Organization Management

Médio Porte(51-1000 emp.)

Avaliador validado

Usuário atual verificado

Fonte da Revisão: Convite da G2

Revisão Incentivada

Nov 19 de 2015

"DameWare Remote Control is a good product and easy to use"

O que você mais gosta SolarWinds DameWare Remote Support?

Having the ability for multiple authentication methods if you have different platforms and/or systems with different requirements. Different connection types (RDP and VNC) can be helpful at times. Análise coletada por e hospedada no G2.com.

O que você não gosta SolarWinds DameWare Remote Support?

- If you are to connect via a proxy the connection is quite slow. More so than some of their competitors products

- After using the software's locking user keyboards/mouse feature it might not allow you to unlock without having to disconnect and reconnect to the machine for them to continue to work with you if you need their assistance in troubelshooting Análise coletada por e hospedada no G2.com.

Recomendações a outras pessoas considerando SolarWinds DameWare Remote Support:

Make sure that you get a trial version of the product first. Look at the time it takes from attempting to connect to a workstation that does not have the client product installed on it. It will allow the remote connection to happen but it must first push the client out from your computer to the remote computer. If you are over a slow connection it can take awhile. Análise coletada por e hospedada no G2.com.

Que problemas é SolarWinds DameWare Remote Support E como isso está te beneficiando?

We use the Remote Control tool for remote connectivity into desktop/laptop computers when users need additional troubleshooting outside of the basic question/answer sessions we have. Análise coletada por e hospedada no G2.com.

Mostrar mais

Mostrar menos

Útil?