Avaliações e Detalhes do Produto de Silent Auction Pro

Support staff, Becca and John, very helpful reminders on some important aspects, such as photos of our items that helped bring in additional revenue. Análise coletada por e hospedada no G2.com.

I haven't heard of any complaints from the users Análise coletada por e hospedada no G2.com.

I think the site is excellent. It is very user friendly and easy to use. We have used it for the past three years and had great success in our fundraising. Any problems that we had were solved quickly by the FAQ section or technical support. The site works very well and the fees are reasonable. I highly recommend Silent Auction Pro. Análise coletada por e hospedada no G2.com.

There is nothing that I dislike about the service. Análise coletada por e hospedada no G2.com.

O suporte fornecido pela empresa de software. Não importa o que ou quando minha pergunta ocorreu, recebi uma resposta completa e útil. Análise coletada por e hospedada no G2.com.

Algumas partes não foram tão intuitivas quanto gostaríamos. (Como quando os doadores concordaram em repetir um presente durante o leilão..) Embora, quando foi explicado, foi realmente bastante fácil. Análise coletada por e hospedada no G2.com.

Silent Auction Pro has been a great tool for our school fundraising. We're really not tech types so it's ease of use, and especially the detailed help menu with videos was outstanding. I also must commend their customer service - email and phone - for absolutely being there for us. Jim even responded to me on a holiday weekend, AND made a program guide fix that I asked for within a few hours. Unbelievable service. Análise coletada por e hospedada no G2.com.

The printed program guide was a bit clunky...no pictures, too much description...but it was easy to fix after uploading to Word. Not much else! Análise coletada por e hospedada no G2.com.

The ease of use and the customer support. Everyone is very knowledgeable and helpful. The software is easy to use and everything runs smoothly during the event. Análise coletada por e hospedada no G2.com.

I didn't have any dislikes. The person who did the thank you letters found the editing process hard and did not like using it. Análise coletada por e hospedada no G2.com.

Silent Auction Pro's platform is a must for any small to medium non-profit that is holding a fundraiser. They software is easy to use, allows us to track donations, registrations, etc. and made our entire process simple. Their support team was amazing and helped us with all of our questions, even during late night planning sessions - someone is always available to assist. Análise coletada por e hospedada no G2.com.

It is hard to find a dislike, but it would be nice to see a few enhancements for check in that I know they are already working on. It would be nice to physically check someone in even if they preregistered so we can keep track of who is there. Análise coletada por e hospedada no G2.com.

The customer support and training are phenomenal. Questions are usually answered within a day... most of the time within a couple of hours. Análise coletada por e hospedada no G2.com.

It would be helpful if credit card numbers could be applied across several bidders. However, it is understandable that this may not be possible from a privacy perspective Análise coletada por e hospedada no G2.com.

The phone support was excellent. Their tech support staff were always helpful and patient and very clear. Análise coletada por e hospedada no G2.com.

I would like better reports that isolate some of the revenue streams more clearly. Análise coletada por e hospedada no G2.com.

The ease at which I could become accustomed to the interface. Análise coletada por e hospedada no G2.com.

Access to reports and exports isn't the easiest. Análise coletada por e hospedada no G2.com.

Silent Auction Pro foi uma ferramenta fantástica para nós em nosso primeiro leilão silencioso online. Tinha flexibilidade suficiente para nos permitir gerenciar nosso uso exclusivo apenas online, era bastante simples, e não tivemos uma única reclamação de licitante sobre o acesso. Nosso evento ocorreu muito bem!

O suporte do Silent Auction Pro foi excelente, e o software era muito bom. Era fácil de usar, flexível, e quando tínhamos dúvidas, podíamos encontrá-las na página de ajuda, ou a equipe de suporte muito prestativa respondia rapidamente (incluindo tarde da noite e nos fins de semana). Análise coletada por e hospedada no G2.com.

O software nem sempre foi intuitivo, então acabamos ligando para o suporte várias vezes. Muitas vezes a resposta estava na página de ajuda e estávamos ou muito preguiçosos para encontrá-la, ou não usávamos os termos de busca corretos. Dito isso, a equipe de suporte foi muito rápida em responder aos nossos e-mails e chamadas, e muito prestativa. Análise coletada por e hospedada no G2.com.