Avaliações 5 Serenity
They listen to customer needs and evaulate the best resolution to meet that need without jeaporadizing future upgradability. They take our product feedback seriously and truly want to hear the user perspective. The system is configurable and changes can be rapidly made, but they always come with guidance, training and warnings if necessary. The ServiceNow aspect is beneficial for enterprise customers who use it already and we were able to leverage existing integrations for HR, assets, etc. Análise coletada por e hospedada no G2.com.
Since it's based in servicenow, limitations may be out of their control but they do try to fin the best solution. We do have to work closely with SN platform team in the org to get changes deployed. There is a slight learning curve to serenity and servicenow overall for admins but training content is largely available and serenity always provides training and insights. Análise coletada por e hospedada no G2.com.
I love how we are able to keep the incident as a whole together in one spot. Makes it much easier for incident investigations Análise coletada por e hospedada no G2.com.
Minor hiccups in the sites speed occasionally, but overall it is a solid product Análise coletada por e hospedada no G2.com.
The team at Serenity is extremely professional, and more importantly quick to provide solutions. The integration with ServiceNow has dropped the time of the implementation phase, which has provided immense value. They have developed an intuitive and beautiful UI/UX that makes the software quick to pick up, thus shortening the startup time of teams. This product is used every day and is important to our teams for tracking EHS information, making us more compliant and efficient!
I would definitely recommend this software over legacy software. Análise coletada por e hospedada no G2.com.
For admins there is a little bit of a learning curve, however, this is expected with any software. Serenity provides the training required for admins to complete their tasks. Análise coletada por e hospedada no G2.com.
Serentiy EHS is simple to use at our business, both on a larger scale and within individual teams. The AI features were easy to navigate and use within what we were already doing as a company. Our operations overall have improved since using. Análise coletada por e hospedada no G2.com.
Certain features took longer to get used to and navigate but ultimately will be positive for our team to implement. Análise coletada por e hospedada no G2.com.
Gostei da facilidade de uso e das funções com tecnologia de IA. fácil de implementar e facilmente integrado na minha infraestrutura de TI existente. Análise coletada por e hospedada no G2.com.
há uma limitação na configurabilidade do sistema, mas isso é resolvido com um pequeno Engajamento de Serviços Análise coletada por e hospedada no G2.com.
