Avaliações 225 Salesforce Marketing Cloud Personalization (formerly Interaction Studio)
Sentimento Geral da Revisão para Salesforce Marketing Cloud Personalization (formerly Interaction Studio)
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Evergage is the best way to tailor website content to visitors based on even a single action. It's UI is intuitive and easy to learn, and their customer support is fantastic. Análise coletada por e hospedada no G2.com.
The cost is high, and critical features (like AI-driven recommendations) cost more. Análise coletada por e hospedada no G2.com.
Evergage ajuda a entender nossos clientes e a entregar conteúdo personalizado em todos os canais. Análise coletada por e hospedada no G2.com.
Com que frequência preciso fazer login novamente. Em toda seriedade, a única coisa seria um editor visual melhor, mas parece que isso está chegando! Análise coletada por e hospedada no G2.com.
Adoro como é fácil configurar e acompanhar diferentes campanhas. Análise coletada por e hospedada no G2.com.
Eu gostaria que houvesse um painel melhor para obter dados brutos. Análise coletada por e hospedada no G2.com.
Our customer success representative is the best. She's available at all hours and continuously helps us improve our usage of their software. Their usability is top notch and mostly easy for a business guy like me to learn. Análise coletada por e hospedada no G2.com.
Their visual editor has a lot of room for improvement. It's buggy and crashes quite frequently. Luckily, they have a more hands on editor that requires a little knowledge around coding. I've been able to learn and quickly adapt. Análise coletada por e hospedada no G2.com.
As capacidades de personalização nos ajudam a conduzir campanhas de venda cruzada e upsell mais direcionadas, relevantes e bem-sucedidas para nossos clientes. Análise coletada por e hospedada no G2.com.
Adoraria ter uma biblioteca de modelos para ajudar a levar nossas campanhas ao próximo nível e melhorar a velocidade de lançamento no mercado, para que não dependamos de recursos internos para projetar e codificar. Análise coletada por e hospedada no G2.com.
I enjoy the flexibility Evergage gives us in altering the main content of our website without having to go through the front end team Análise coletada por e hospedada no G2.com.
I do wish the Visual Editor was a little more intuitive and little less buggy, but it looks like those changes are on their way. Análise coletada por e hospedada no G2.com.
Very easy to integrate and use with an existing CMS. The ease of use enabled us to hit the ground running, find low hanging fruit and incrementally scale from there. Additionally, I find once the contract is signed with a supplier, all of a sudden it is harder and harder to reach customer service or your account manager. This is not the case with Evergage, they are always there to support and help in any way possible. Another plus is that Evergage also allows us to personalize emails in real-time, something many competitors were not able to do, at the time of our market scan. Análise coletada por e hospedada no G2.com.
At the beginning it was hard to understand how to build machine learning recipes, wasn't fully clear with the generic training. If you website does not have a strong taxonomy and meta data you have to play around a lot in the catalog and to build actions. Análise coletada por e hospedada no G2.com.
The ability to implement strategies and hypotheses, including a dedicated resource to help build and publish campaigns Análise coletada por e hospedada no G2.com.
Evergage has many tools and features which can be overwhelming. There is so much you can do, but you have to proactively educate yourself in order to utilize the tool to the best of its ability Análise coletada por e hospedada no G2.com.
Evergage really helped us with seeing what our customers were interested in and then sending them content and advertising that they were actually interested in. Análise coletada por e hospedada no G2.com.
Some of the setup can be a bit technical and in some instances you may need the help of your IT team. Análise coletada por e hospedada no G2.com.
Eles são um verdadeiro parceiro, tornaram-se parte da equipe, entendem nosso negócio e KPIs e frequentemente recomendam proativamente ideias inovadoras para nos ajudar a alcançar nossos objetivos. Análise coletada por e hospedada no G2.com.
A forma como nosso contrato está estruturado, só podemos executar dois testes simultaneamente. Análise coletada por e hospedada no G2.com.
