Avaliações 172 Rocket Matter
Sentimento Geral da Revisão para Rocket Matter
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I really like the feature that allows me to start tracking my time when I am working on materials for a particular client and then stop tracking time and allocate those hoirs automatically. Análise coletada por e hospedada no G2.com.
Rocket Matter's 2-factor authentication, while important, is a bit clunky. I would much prefer a text or push notification rather than a code that disappears every few seconds through Google. Análise coletada por e hospedada no G2.com.
I'm stuck and can't leave, so it's nice that they are teaching me patience and longsuffering Análise coletada por e hospedada no G2.com.
Cannot give discounts to clients so that they are aware of the discounts easily, more expensive than what it is worth, not very helpful when I call. So now I don't call for help. Análise coletada por e hospedada no G2.com.
The entire platform is quite intuitive and ease of use is great. Análise coletada por e hospedada no G2.com.
Financial adjustments occasionally take a call and I would prefer that task appear as "due." Análise coletada por e hospedada no G2.com.
ease of use. links between matters, clients, events, etc. Análise coletada por e hospedada no G2.com.
customer service is slow. billing errors (incorrect invoices issued) take a long time to correct. putting older billing entries ahead of new ones on that same day Análise coletada por e hospedada no G2.com.
Easy to use and efficient for billing. It is simple to learn and can be taught in less than a day. I prefer billing all in one sitting and it is excellent for that. Análise coletada por e hospedada no G2.com.
Very little, it is very simple. The only downside is that the mobile site does not work well, so if you need to bill from your phone it is not the best option. Análise coletada por e hospedada no G2.com.