
The platform is simple to navigate, segments and schedules can be easily set up and reported on to see performance of individual mailers, both in the campaigns and within intelligence suite. Análise coletada por e hospedada no G2.com.
Sometimes the platform can be slightly slow when loading creatives etc. but overall the platform is great. Análise coletada por e hospedada no G2.com.
Eu realmente aprecio os serviços ao cliente e o suporte que recebemos da nossa equipe de gerenciamento de contas. Eles são sempre super amigáveis e sinto que entendem nossa marca e tudo pelo que trabalhamos como se fossem membros da nossa própria equipe. Análise coletada por e hospedada no G2.com.
Às vezes, as coisas demoram muito para serem processadas, no entanto, pode-se esperar isso quando a maioria das solicitações exige mais desenvolvimento. Análise coletada por e hospedada no G2.com.
I enjoy their professionalism, outstanding support and want to help the organisation achieve. The organisation works with the client services and account managers to support email deployments. Análise coletada por e hospedada no G2.com.
There are some features that are not available or limitations with some campaigns - however, these are often discussed, and resolutions and alternatives are found. Análise coletada por e hospedada no G2.com.
Find the fact it is straightforward to use and intuitive, a great help, especially when first starting out. Análise coletada por e hospedada no G2.com.
Can sometimes be slow or won't load creatives when building a segment, meaning I have to log out and start again., Análise coletada por e hospedada no G2.com.
Ferramenta de gestão de campanhas multicanal / dados tudo em um só lugar facilita a produção de campanhas impactantes em tempo quase real. Gosto do fato de que a equipe é capaz de produzir campanhas de marketing rapidamente, em vez de esperar que um analista crie uma seleção para eles, o que desaceleraria o processo. Análise coletada por e hospedada no G2.com.
O conteúdo dinâmico no construtor de modelos poderia usar uma atualização para ser mais intuitivo e não depender de codificação no gerente criativo. Análise coletada por e hospedada no G2.com.
The Redeye platform is great for catering to the way you want to work, whether you use the built-in email designer or build your emails externally, whether you want to control every detail of your scheduling or allow the predictive and automated systems to lead your comms. The drag and drop interface for campaign setup is easy to use and features many options in order to create effective customer journeys. The built-in rendering preview is amazing! Reporting on results is extremely extensive, giving both numerical and visual representations of campaign performance. The team are friendly and always available for support and advice, whatever the issue! Análise coletada por e hospedada no G2.com.
I find that the interface as a whole can be a bit clunky and unintuitive, with multiple paths to the same functions, from opening campaigns to viewing results. Some menu options seem completely redundant, like the 'email' option under campaigns (I'm not sure what this does or how this differs to the 'campaign list') or the template manager which doesn't seem to be useful for anything. Other options seem broken or in need of an overhaul, like the image manager which only allows one image to be uploaded at a time and then won't let you preview it or view the image URL to copy and paste into external HTML docs. Managing dynamic content can be tricky without applying it to an email first, and managing dynamic content rules can be difficult, especially when working in teams of multiple users. I also feel like the Redeye team have the capability to do so much more than the frontend of the platform will allow, but the only way to uncover these services is to ask or wait to be told about them (although the team does tend to be very proactive in communicating with clients!) Análise coletada por e hospedada no G2.com.
The segmentation software works effectively enough to allow very detailed parameters to be targeted, and the ability to export directly to Google Ads / Optimize / Socials is also a bonus for easy retargeting within campaigns. Account support is also good. Análise coletada por e hospedada no G2.com.
Exporting segments could be easier with a 'custom template' that pre-selects certain popular parameters to export, and more integrated data channels that are compatible with each other to allow cross-examination of segmented data within campaigns. The UI could be improved on the email builder, folder system & especially on the dynamic content blocks. Some amends & improvements to the marketing automation package are quite costly and were not documented explicitly in initial contract talks. Análise coletada por e hospedada no G2.com.
Redeye nos permitiu levar nossa estratégia de e-mail para o próximo nível. O sistema é extremamente confiável e foi projetado por profissionais de UX para fornecer uma interface intuitiva e amigável. A criação de modelos é facilitada pelo uso de arrastar e soltar para fornecer e-mails que são independentes do dispositivo alvo - algo que era inatingível sob nosso último sistema de marketing de empresa de grande porte. Estamos ansiosos para aproveitar os muitos benefícios do aspecto de coleta de dados comportamentais do Redeye. Análise coletada por e hospedada no G2.com.
Há alguns problemas em torno da alocação de cliques, mas a equipe da Redeye é excepcionalmente responsiva e está nos ajudando a realizar diagnósticos para remediar. Análise coletada por e hospedada no G2.com.
Super easy to add and amend code. Freedom of structuring folders and content to your own preference. Análise coletada por e hospedada no G2.com.
Sometimes can be glitchy when switching between creatives. Análise coletada por e hospedada no G2.com.