Prós e Contras de Ordway

Like most SaaS companies we had a very complex legacy billing & revenue recognition process that had evolved over time. We set out to find a billing platform that would enable us to retain the same level of customization and control we had w/ our manual spreadsheet-based process, but found that all of the big players in the ERP and SaaS billing spaces were basically unable to accomodate our needs (we evaluated NetSuite , Chargebee, Zuora, SaasOptics, Recurly etc). Ordway immediately stood out as an intuitive platform that is highly customizable and intuitive. he implementation team was super helpful (shout out to Max and Hemant), and so is their general customer support team (shout out to Sneha). At one point during our implementation they even connected us with their product team in order to make a custom revenue in order fit our unique business needs. While it took us over a year to fully flesh out the integration between our website and Ordway and to migrate all of our customers to Ordway, I am confident that we made the right choice. Our revenue close process is now faster, more accurate, and more transparent. Análise coletada por e hospedada no G2.com.

Overall I have only positive things to say about Ordway. On occassion we have experienced some minor glitches with the UI, but they are super responsive to support tickets and issues are generally resolved very quickly. Análise coletada por e hospedada no G2.com.

We've been Ordway customers for over a year now and they've been a game changer for our billing operations. What we love most about Ordway is how flexible their product/platform is. I'm pretty certain they are able to configure anything we would ever need it to. Their customer support is also incredible and have been super helpful anytime we've needed their assistance. Análise coletada por e hospedada no G2.com.

Ordway's platform flexibility is really impressive. However, the extreme flexibility could make it difficult to identify the most effective 'best practices' approach to one's specific use cases. Would highly recommend working closely with their onboarding team to understand the exact end to end workflow you are looking to implement. This will help enable them to advise accordingly to making the most of their platform. Análise coletada por e hospedada no G2.com.

Ordway allows our business to automate the billing and revenue recognition processes more than other tools in the space. The data organization simplifies the complicated ASC 606 revenue recognition process, and makes reporting easy. Because not every product has the same revenue recognition schedule even within the same company, flexibility is a huge non-negotiable for a company like ours, and Ordway was the only company who could support our framework, while allowing space to grow alongside them in future years.

By utilizing their dunning features, we have also noticed a considerable improvement in our collections efforts without having to add more human hours to follow up efforts.

Beyond the tool, their white glove implementation services and personnel make Ordway an easy choice. Our implementation specialist, Nicholas has been a rockstar helping us bring over all of our historical invoices, payments and revenue tie out to ensure that Ordway can be our source of record from inception to date. Análise coletada por e hospedada no G2.com.

We made the choice to bring in all historical information to Ordway, which was performed by moving through a lot of manual report building and checks. A difficult problem to solve! Our implementation team was very helful with the process, and now that the information is included, it makes our annual reporting much more valuable. Análise coletada por e hospedada no G2.com.

We use Ordway every day. It is very user friendly and flexible to handle all our billing needs efficiently. The automated revenue recognition is super helpful. Ordway seamlessly integrates with other tools that we use.

Also all staff members are great to work with. Our implementation manager is the best and they all get back to us very quickly if questions arise. Análise coletada por e hospedada no G2.com.

We have had no issues with Ordway since we have been working with them. Análise coletada por e hospedada no G2.com.

Tenho usado o Ordway há um ano no meu trabalho. Max, Sneha, Nikhil e a equipe têm sido muito prestativos. Adoro trabalhar com eles e aprecio o excelente atendimento ao cliente que eles fornecem. Análise coletada por e hospedada no G2.com.

É mais voltado para pequenas empresas. Análise coletada por e hospedada no G2.com.

Gosto de como tudo nele é intuitivo. A equipe de suporte ao cliente que inclui Nikhil e nossa representante de conta Sneha são absolutamente os melhores. Eles respondem rapidamente e são sempre prestativos em garantir que você tenha o que precisa. Sneha se esforçou para fornecer ajuda, criar relatórios para nós e nos guiar por diferentes partes da plataforma. Usamos o Ordway todos os dias e o fato de podermos adicionar notas ao sistema de forma integrada tem sido um divisor de águas para nós. Análise coletada por e hospedada no G2.com.

A única coisa de que não sou fã é o relatório analítico deles. É um trabalho em andamento e, embora eventualmente seja ótimo, há alguns bugs a serem resolvidos. Análise coletada por e hospedada no G2.com.

Ordway is amazingly easy to use and extremely flexible for all types of billing use cases. We have some complex deals and Ordway is able to handle them all. Also, it integrates with our other tools. All staff members are great to work with and extremely knowledgable; not only in the software, but billing best practices. Análise coletada por e hospedada no G2.com.

A downside would be initial configuration, the implementation team will work with you until it's fully implemented to fit your use case. This is to be expected as billing is complex. But, again, the great implementation, customer success, and suport teams are there to support you. Análise coletada por e hospedada no G2.com.

Relatórios de Reconhecimento de Receita

Interface de Pagamento com Cartão de Crédito

Suporta requisitos complexos

VP Max foi muito útil com a configuração Análise coletada por e hospedada no G2.com.

Gostaria de implementar pedidos de vendas

Gostaria de implementar imposto sobre vendas Análise coletada por e hospedada no G2.com.

Intuitive interface, easy to use and excellent support Análise coletada por e hospedada no G2.com.

Collections notes are run on with no stamps Análise coletada por e hospedada no G2.com.

A equipe da Ordway é especialista em faturamento SaaS e realmente entende a complexidade de vários modelos de faturamento baseados em uso. A solução da Ordway oferece uma flexibilidade tremenda para projetar e automatizar qualquer plano de faturamento que criamos em nosso negócio de Pagamentos, incluindo: faturamento em camadas complexas, camadas mínimas e faturamento de múltiplos serviços. Análise coletada por e hospedada no G2.com.

Nós não tivemos problemas com a Ordway nos mais de 2 anos trabalhando com eles. Análise coletada por e hospedada no G2.com.