Avaliações 1,429 Motive
Sentimento Geral da Revisão para Motive
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Easy self installs
Fault codes on dashboard
Fleetio intergration
Support team is quick to resolve most issues.
Driver app
Driver coaching Análise coletada por e hospedada no G2.com.
Account manager communication could use work. A fleet my size should be able to make quick calls and talk through issues instead of emails only.
Admin panel is a bit clunky and editing information is more than one click.
Could use better filtering options like groups in the fleet view.
No way to make custom reports with out getting support involved. Análise coletada por e hospedada no G2.com.
Motive has a good camera and tracking system. The integration with the fuel cards is a big bonus. The pricing was very fair. The customer service is excellent. Análise coletada por e hospedada no G2.com.
It will only allow you to retrieve 3 minutes of camera footage at a time. Análise coletada por e hospedada no G2.com.
I have been using Motive for the last 3 years daily multiple times a day. The interface is very user friendly, giving both drivers and fleet managers esay access to critical information. I enjoy the real-time GPS tracking on our fleet. From seeing how traffic is on Highways and being to able to get an ETA on the tractors that our on the road to their destination. The fuel and maintenance insights are pretty neat! Being able to provide ELD and compliance tools. Análise coletada por e hospedada no G2.com.
Occacional delays on GPS. Sometimes their might be customer support delays. The response times can vary during peak hours. Análise coletada por e hospedada no G2.com.
We love the amount of information, and ease of access to said info, we get from the Motive ELD. From truck diagnostics to driver insights Motive is the way to go if you want to know everything about your fleet! Análise coletada por e hospedada no G2.com.
We haven't found any yet! When ever we run into trouble customer support is right there within minutes with a solution. Análise coletada por e hospedada no G2.com.
I work with Motive daily, and they are usually very quick to provide support when we need it. We have a lot of units, and it seems like someone always needs help troubleshooting. We make a call or e-mail, and they are usually able to fix the issues quickly, leaving no downtime.
They take our requests seriously and they help make us the appropriate reports that we require for any audits or just for ease.
I recommend Motive, The field staff who use the driver app have a very easy time and rarely have any issues ever. They all find the app super easy to use and with the tutorials, they never seem to have many questions after.
The equipment is fairly easy to install and the cords are always long enough to be able to hide them in the dash or visors. Análise coletada por e hospedada no G2.com.
The camera and ELDs have a hard time in the cold temperatures we receive in winter. We get down to - 45C and we start seeing some issues around -25C-30C. They typically come back online when it warms up but sometimes they seem to stay dormant.
I do wish there was some more alerting with the logs when people are over hours so we can be alerted instantly rather than weeks later when we do a review. (WIll bring it up next meeting)
The cameras are slightly bulky and don't pivot sideways so when we have an angled windshield we can't get a straight view of the front.
The field staff sometimes have to sleep in their units and they are bothered by the bright lights on the cameras, they tend to cover with tape and then forget to remove it when they start to drive again. Análise coletada por e hospedada no G2.com.
I use this site almost every day at my job as a move coordinator. I use it to track my crews and to audit time sheets before doing billing. One of my favorite features is the destination ETA. If a customer calls and asks where the crew is, I can enter the customer's address and it will tell me the approximate ETA to that address. It is very helpful. Análise coletada por e hospedada no G2.com.
Occasionally the tracking freezes. We have also experienced issues with the tracking not working for the day at all. it happens very infrequently though. Análise coletada por e hospedada no G2.com.
Motive has been a game changer for my company's day-to-day productivity analyzation.
We are able to see exact location and times for our fleet and we use that information to become more productive with our time.
Another area where Motive has helped us tremendously are the truck analytics we get through the OBD. We are able to see if a truck is having issues, and what code the engine is giving to help assess issue out in the field and quicker. Análise coletada por e hospedada no G2.com.
The only issue I seem to have with motive is the trucking updating live. Sometimes I have to to find trucks manually and click on them to get their location to update on the map. Análise coletada por e hospedada no G2.com.
Motive has made it so much easier to manage our fleet. It gives me valuable insights into how we operate, and more importantly, gives our drivers the ability to improve their driving safety each and everyday. These insights have allowed us to encourage continued improvements to our safety and efficiency. The app itself is very user friendly, and even our veteran drivers are able to easily navigate the many features. Análise coletada por e hospedada no G2.com.
It can take time to train drivers to fully utilize the app and the many features, but once they realize the benefit, they appreciate the added awareness it gives them about their own habits. Initially, they do not comprehend the number of features available; it becomes a valuable tool once they do! Análise coletada por e hospedada no G2.com.
Eles têm muitas pessoas preparadas para ajudar. Eles ouvem questões, grandes e pequenas, e fazem tudo o possível para acompanhar e garantir que foi resolvido. Eles tentam ter o melhor software possível relacionado ao mundo dos caminhões, com todos os diferentes recursos disponíveis, atendendo às regras e regulamentos. O sistema torna muito mais difícil para os motoristas passarem despercebidos e ficarem preguiçosos em seus registros. Análise coletada por e hospedada no G2.com.
Houve alguns bugs que tive que resolver. Algumas das informações que quero exigem prática e pesquisa para encontrar, gostaria que certas coisas fossem mais prevalentes e acessíveis. Análise coletada por e hospedada no G2.com.
Motive ELD is a super driver friendly due to its ease of use from the driver app to the fleet view on managing the drivers how you can put them into groups if you have several managers overviewing drivers not to mention the communication and support overall Motive ELD is the best option for anyone starting or needing to upgrade their ELD system even if your a solo owner operator or a Fleet Análise coletada por e hospedada no G2.com.
Like anything dealing with technology it has its ups and downs, but the system itself is very reliable and has a great backbone of support 24/7 which is the best priority any company can give Análise coletada por e hospedada no G2.com.
