Avaliações 215 MineOS
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I really like that we could choose what integrations we need to connect to cover all our data sources. After we completed the list, we didn’t have to see or deal with data sources that we were not involved in. Everything feels customized for our company, even the wording in the Privacy Center. Análise coletada por e hospedada no G2.com.
When first connecting with Mine PrivacyOps it was a bit overwhelming because it has a lot of features (which are great, you just first need to get to know them). But after following the setup steps on the main page, we got the hang of it. Análise coletada por e hospedada no G2.com.
Mine PrivacyOps has been a great success for us! We work remotely, and before Mine it was very hard to collaborate when handling data subject requests. Some data sources (SaaS) can only be accessed and managed by specific personnel, which meant that we had to wait for them to fulfill their part in the DSR management process. Today, everything is integrated into Mine’s platform, which means that collaborating is so much faster and easier than before (as it doesn’t require any manual involvement from the team). Análise coletada por e hospedada no G2.com.
I think Mine has a lot of room for improvement when it comes to expanding to entirely new sub-categories in the privacy sector. For example, until very recently they didn’t offer a consent management tool. We started using it as soon as they offered it and we’re glad with it, but it just took them time to implement it. I hope they continue to expand and conquer new fields to become the ultimate data privacy platform. Análise coletada por e hospedada no G2.com.
Previously, we used a CMS that had user accounts. We recently moved to a much more streamlined WordPress site; the old site is where the internal database is. Mine helped us with getting insights of the previous website, including number of records and PII, and also delete it from there (and from other data sources we weren’t using any more). Since we did that, we mainly use Mine for daily DSR fulfillment. It’s a great platform for that. We also started to implement their consent management solution pretty recently and it’s also great. Análise coletada por e hospedada no G2.com.
We weren’t handling our own compliance before the migration, so we’re pretty new to this. There’s nothing we dislike about Mine, and we really appreciate them for taking the time to explain everything to us. Análise coletada por e hospedada no G2.com.
We’re currently going through an internal privacy assessment. Our DPO chose to use Mine to scan our company’s data sources and build a data map.
In the past, we conducted data mapping through questionnaires and surveys. It was a bad idea since most employees had a short-term memory, and also it was difficult to cover all data sources manually.
With Mine’s data mapping, everything is done automatically (with AI). It helped us with finding shadow IT, systems redundancy and personal data that doesn’t belong to certain sources.
For example, at one point we migrated from Mailchimp to Sendgrid. We had no idea that we still had many records and PII hosted in Mailchimp. Mine showed us exactly where our users’ data is stored, and helped us delete it from SaaS tools that could be risky, and we did it automatically thanks to no code API integrations. Análise coletada por e hospedada no G2.com.
As for the DSAR/DSR management, we want the ability to change the timeframe of the “Privacy Reports”. One of the elements is fixated on “last 12 weeks”. Please give us more flexibility when it comes to privacy reports. Análise coletada por e hospedada no G2.com.
1. A unificação de todos os canais de solicitação. Desde que começamos a usar o Mine PrivacyOps, não temos mais solicitações de privacidade de dados que passam despercebidas. É a plataforma centralizada definitiva para gerenciar 100% das solicitações de exclusão de dados (ou solicitações de acesso a dados) que recebemos de nossos usuários.
2. Agora que temos uma plataforma centralizada funcional, também utilizamos o belo painel do Mine para monitorar e acompanhar nossas operações de privacidade. Isso também inclui relatórios, logs de auditoria e fluxos de trabalho.
3. Todos em nossa empresa têm acesso ao Mine, e às vezes gerentes de diferentes departamentos se envolvem para ajudar com solicitações específicas de privacidade. É muito fácil de entender e nem mesmo requer curva de aprendizado. Análise coletada por e hospedada no G2.com.
Eu adoraria se o painel pudesse incluir estatísticas sobre o tempo e a taxa de conclusão. Da nossa inspeção interna, reduzimos >50% do nosso tempo de facilitação de DSR, e assumimos que a Mine sabe disso no backend deles. Por favor, mostre-nos, tentamos criar uma competição entre nossos representantes de CS, e é uma peça valiosa de dados/insights! Análise coletada por e hospedada no G2.com.
Minha empresa usa o Mine para todas as suas operações de privacidade. É simples e fácil lidar com solicitações de exclusão recebidas (a automação e as integrações são fantásticas, não tenho ideia de por que fazíamos isso manualmente antes). A interface é fantástica, todos os membros da nossa equipe adoram usar esta plataforma! O painel mostra tudo o que meu chefe precisa para demonstrar conformidade e acompanhar nosso desempenho. Análise coletada por e hospedada no G2.com.
Umm, não consigo pensar em nada que eu não goste até agora. Tudo é direto. Talvez mais profundidade nos relatórios seria excelente 🙂 Análise coletada por e hospedada no G2.com.
No doubt, the live data mapping (scanning process + results).
Connecting our employees was insanely easy, and each one we added revealed more and more of our company’s data sources map. That was neat.
But what I really like the most is the insights: Mine’s data mapping is great because of the insights it gives you. For example, for our company:
1.Data redundancy (same user’s data is spread across 5 sources, but we only need it to be in 2)
2.Lack of data accuracy (in each source, there was a different piece of information about the same user)
3.Systems redundancy (we had some systems in the footprint that we don’t even use)
No need to say, these exposed our company to some really bad privacy risks. If one of the SaaS tools we use got breached, and we had user data stored there (when there shouldn’t be), we could’ve been in real trouble. After using Mine PrivacyOps, we managed to mitigate this risk.
You don’t even know what risks your company faces before you scan your company’s data sources with Mine. I recommend doing it as soon as possible. Análise coletada por e hospedada no G2.com.
One of the insights the data mapping gives is “thread intelligence”. What it supposed to do is provide us with the sensitivity of risk, based on how many records + how much the type of data is sensitive (like DNA). However, we found it to be too ‘forgiving’. Some data sources are considered to be high risk by our company (after seeing how many records and PII we have there), but Mine said they were less of a risk. After sending an inquiry about this matter to Mine’s support team (which is really fast and helpful), they said that since these data sources were never breached, their score wasn’t high enough to be considered as high risk. Análise coletada por e hospedada no G2.com.
Ser capaz de completar todas as solicitações de exclusão de dados recebidos AUTOMATICAMENTE.
Integração e configuração super rápidas, levaram menos de 10 minutos.
Revisar todas as fontes de dados que nossa empresa usa de relance (valor fantástico aí)
Ter um formulário estruturado para enviar solicitações de privacidade
Ter toda a equipe a bordo! Não mais soluções complexas de privacidade; de agora em diante, usaremos apenas o Mine. Análise coletada por e hospedada no G2.com.
Os insights que eles mostram por fonte de dados ainda não estão completos (talvez nas próximas semanas?)
Se você precisar de mais de 10 integrações, pode ser um pouco caro. Análise coletada por e hospedada no G2.com.
Acho que a ferramenta para construir a lista de verificação de fontes de dados pessoais da sua empresa é a minha coisa favorita, é incrível ter todas as fontes externas combinadas em um só lugar. Você pode conectar integrações, encaminhar solicitações para terceiros ou marcar manualmente qualquer solicitação que você receba diretamente no seu Mine Privacy Portal. Definitivamente, algo que eu não quero mais perder. Análise coletada por e hospedada no G2.com.
No início, parecia muito trabalho integrar todas as fontes de API que precisamos para cobrir todas as fontes que temos, mas graças ao Mine PrivcyOps, foi um processo muito mais tranquilo do que o esperado. Eles também fornecem ótimas instruções passo a passo sobre como adicionar qualquer Automação no Centro de Ajuda deles. Além disso, toda vez que entramos em contato com eles, a equipe de suporte nos assistiu imediatamente e nos forneceu as informações de que precisávamos. Análise coletada por e hospedada no G2.com.
We used Mine for our usual privacy operations (handling DSR etc), but I have to say that the real “killer” is their Data Mapping. Oh, the data mapping.
In a nutshell, Mine finds data sources that hold your users’ data, and gives you control over your SaaS “chaos”. It gives you insights like:
1. Data redundancy (when the same user’s data is spread across multiple sources, but you only need it in some of them)
2. Lack of data accuracy (when there’s a different piece of information in each source regarding the same user)
3. Systems redundancy (when you have systems you don’t even use/need anymore).
Add that to the fact that we found some “Shadow IT” (employees that left without deactivating their SaaS).
Mine also provides you with the sensitivity of risk for each data source, based on the amount of records and data type.
And best of all? It’s live, i.e everything changes in real time, which allows us to keep up-to-date with compliance. Análise coletada por e hospedada no G2.com.
When I first used the data mapping feature, I connected my own Gmail account and it started the scan. When it finished, I thought that I had the map of the entire company- which was false. It’s probably because I didn’t see that only “1 coworker is connected” (it’s stated at the top), but I’d love Mine to give more alerts and let you know that you need to connect more teammates to receive a full map. Análise coletada por e hospedada no G2.com.
