Prós e Contras de Matrix iQ

There are hundreds, if not thousands, of telematics providers, all claiming to be the best or the most innovative. I understand how challenging it can be to decide who to work with or even who to engage in discussions.

What stood out most about MatrixIQ was their openness and transparency. During our initial meetings, we asked them several very specific questions regarding rules and regulations. Unlike others who seemed to either guess or pretend they fully understood, the MatrixIQ team was confident enough to provide their initial thoughts while being honest about areas where they needed to investigate further.

When they came back to us, their responses were not only thorough but also clearly well-researched. They had taken the time to fully explore the topic and provided detailed, well-supported answers. This level of integrity and dedication gave us confidence in their capabilities and their commitment to truly understanding our needs. Análise coletada por e hospedada no G2.com.

While the platform is excellent overall, the initial setup required some fine-tuning to align with our specific operational needs. That said, I recognise that our processes can be quite complex, which likely contributed to the adjustments needed.

What truly stood out was the MatrixIQ team’s responsiveness and dedication. They were quick to address these challenges, providing hands-on support to ensure the platform was tailored effectively to meet our requirements. Their commitment made the implementation process much smoother than expected. Análise coletada por e hospedada no G2.com.

Incredibly knowledgeable team, from account handlers all the way up to the CEO. With a solution like this, the technology is important, but it’s the team’s expertise and support that truly make the difference. Análise coletada por e hospedada no G2.com.

If I was to pick one thing it would be the design, but this is me having a really high standard for design. Análise coletada por e hospedada no G2.com.

Seu painel é fácil e simples de usar, sua equipe de atendimento ao cliente está sempre disponível para ajudar, oferecendo orientação e suporte sempre que necessário. Análise coletada por e hospedada no G2.com.

O portal parece um pouco cansado - poderia ficar um pouco mais elegante e talvez fazer uma revisão de software para que o tempo de carregamento seja mais rápido. Análise coletada por e hospedada no G2.com.

Really friendly team, great bunch of people to work with.

Easy to onboard and great support

Their whole piece is based on data, so integrations are of course nice and simple! Análise coletada por e hospedada no G2.com.

That I hadn't heard of them sooner!

I wish i knew of them a long time ago, it'd have saved many headaches Análise coletada por e hospedada no G2.com.

Technology is much more advanced than other partners we have used in the past. Connectivity is great and humanised approach, which means issues (if any!) are dealt with promptly.

Device is easy to use and install and hassle free!

Great data analytics and system to use in house for our staff! Análise coletada por e hospedada no G2.com.

Nothing to dislike, the product is a great tool for our customers and insurers. Análise coletada por e hospedada no G2.com.