Principais Alternativas de LoanPro Mais Bem Avaliadas
Avaliações 19 LoanPro
Sentimento Geral da Revisão para LoanPro
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They offer a lot of customization in terms of data models. They have even helped us get set up for being able to access our data directly for making our our reports/APIs and other needs.
We have good direct access to the LoanPro team for troubleshooting and questions and people respond quickly. Análise coletada por e hospedada no G2.com.
The customization also leads to some confusing data structures and not always easy to know where to find what we need. There's not always consistency between the data/APIs. While we've worked out some better communication patterns, we find things will break with. No notice of changes other than our systems error and we have to ask "did something change?" When we get direct access to folks on the technology side, things do tend to go a bit smoother.
The UI is not super intuitive (in my opinion) and feels a bit dated. Análise coletada por e hospedada no G2.com.
LoanPro's biggest strength is in its people and in ease of Implementation. The LP Team has been great to work with and is always very responsive to our needs. I have yet to encounter a situation or question that they wer eunwilling to work through with us. Everyone I have worke dwith has been a great partner, always takign the time to ensure we have waht we need. Análise coletada por e hospedada no G2.com.
There really is not much to dislike. When we first began using LP, there were times that the navigation was not as intuitive as I had hoped, but as their product (and our experience) evolves, the navigation seems to as well. They certaonly do not have the "if it is not broke don't fix it" mentality, as they often push out enhancements and features to aid in ease of use. Análise coletada por e hospedada no G2.com.
Easy to uses. The integration options are also a huge advantage, as it connects well with other software and tools, which simplifies managing data across platforms. Análise coletada por e hospedada no G2.com.
The interface can feel a bit complex and overwhelming at first, especially for new users. Análise coletada por e hospedada no G2.com.
What I appreciate about LoanPro is their extremely friendly and helpful account support. I worked with a really excellent team of people who worked very diligently to ensure that I understood any issues with my portfolio and how they could be best resolved. If there was anything that required troubleshooting, my account management team would make themselves available for calls to ensure that the solution was understood by both parties. It is from their partnership that I credit my loan servicing knowledge - they made me better at what I already do and that level of detail is invaluable. Análise coletada por e hospedada no G2.com.
It took some time to build up the best communication pathways that worked for both of our teams. However, once we communicated those standards, we were able to troubleshoot quicker and discuss needs more efficiently. Análise coletada por e hospedada no G2.com.
Is very easy to use the available API and there are some good integration with payment processors and communication services like sending notification to our customer after an specific event is triggered. Análise coletada por e hospedada no G2.com.
Some APIs are locked or not well documented, but the IT team can help with that. Análise coletada por e hospedada no G2.com.
Highly customizable, we rely a lot on their APIs and love the robustness of their integrations. They have a great team too with good response times. Análise coletada por e hospedada no G2.com.
No comments really, if we were to not use their APIs, I think the platform would not be as useful to us. But this is not the case. Análise coletada por e hospedada no G2.com.
LoanPro customer service support is always quick to repsond and very helpful with our requests or questions. The software is easily customizable and the API functionaliy makes for seamless integration. Análise coletada por e hospedada no G2.com.
Not the most intuitive software, but the rebost knowlege center contains most information needed. Análise coletada por e hospedada no G2.com.
APIs robustas e fáceis de usar para desenvolvimento e implementação de funcionalidades. Uma interface de usuário contemporânea para uso diário. Assistência excepcional de gerentes de conta dedicados com conhecimento aprofundado de serviços de empréstimo. Análise coletada por e hospedada no G2.com.
Compreender todos os recursos e funcionalidades requer algum aprendizado. A rotação ocasional de chaves é necessária. Constantemente precisa se manter atualizado com os lançamentos. Eles têm uma parceria com um negócio específico, então você só pode usar os serviços que eles fornecem e não o negócio que você prefere. Análise coletada por e hospedada no G2.com.
Os termos e serviços claros que eles fornecem são muito úteis. Análise coletada por e hospedada no G2.com.
Não há nada para não gostar. Eles têm um atendimento ao cliente impecável e têm termos claros que ajudam os usuários. Análise coletada por e hospedada no G2.com.
