Avaliações e Detalhes do Produto de Joan

For how well it intergrates with our existing outlook calendar and for multiple users then we are really pleased. The unit arrived quickly, looks really good (nice having our logo on it) and the customer service video call I required was really helpful in getting everything working for our needs. We only have one meeting room to connect at the moment but it will get used frequently and having the scope to add more later could be really helpful as our business grows. Análise coletada por e hospedada no G2.com.

Not knowing the unit was coming from outside the UK meant we had to pay a large fee to receive it from the courier which we were not expecting. We also needed out IT contractors to sort out the calendar system as this was not something we had permissions for so there was a lot of time spent trying to go through all the instructions on the website. Once we had a video call with the sales team though we were quickly up and running and the system now is easy to use. Análise coletada por e hospedada no G2.com.

A melhor parte que gostaria de mencionar sobre todo o sistema Joan é sua Gestão. Migramos do Exchange On-Prem para o Exchange Online no ano passado e o suporte da Joan me ajudou a migrar o sistema para o Cloud Connector. Nos livramos do servidor Ubuntu onde estava o conector On-prem e desde então não tivemos nenhum problema. Funciona perfeitamente, realmente fácil de usar. Análise coletada por e hospedada no G2.com.

Quando estamos configurando um dispositivo pela primeira vez, o código de inscrição não aparece. Temos que manter o dispositivo carregado por mais de um dia. Análise coletada por e hospedada no G2.com.

O que eu amo sobre o JOAN é que é realmente fácil reservar seu local preferido sem ter que passar por muitos problemas. JOAN foi um bom recurso para usar enquanto trabalhava na HAGER-Executive Consulting. Realmente melhorou o ambiente de trabalho ao agregar valor. A configuração inicial foi muito fácil devido à sua simplicidade, portanto, não houve dificuldades para começar. O atendimento ao cliente é o melhor atributo do JOAN, eles foram muito rápidos em responder a todas as consultas e resolveram todos os problemas instantaneamente. E frequentemente usamos o produto ao longo do dia, o que já indica a confiança e o conforto do produto. Da extensa lista de recursos, ele simplifica todas as áreas possíveis de necessidade, tanto para o cliente quanto para a empresa, tanto quanto possível. E o fato de como a solução opera bem com o ambiente das aplicações existentes é particularmente satisfatório. Ele simplesmente faz o trabalho! Análise coletada por e hospedada no G2.com.

Não há nada que eu desgoste sobre Joan ainda!!! Análise coletada por e hospedada no G2.com.

As an organisation that moved to a hot-desking model post-lockdown we needed a system to ensure our colleagues could book desks and see who was in the office and when. Joan provides this for us with a really simple to use, user friendly interface. We were able to roll the system out without the need for lengthy, complex training sessions which always helps. Análise coletada por e hospedada no G2.com.

No real downsides once people got used to using the system Análise coletada por e hospedada no G2.com.

The interface and devices are easy to configure and use, and are robustly built which can be handy if you have heavy handed employees! The support team are excellent, offering fast concise help on the rare occasions that you may need them. Great service for a low price. Análise coletada por e hospedada no G2.com.

The devices themselves can be quite expensive, but as the saying goes, you get what you pay for. Análise coletada por e hospedada no G2.com.

Since we have installed Joan room booking system, to fight for a meeting room is over, and with a large room with multipe doors, we have a unit each point of entry and with the pro model, this includes a traffic light system to show from afar that its in use with the red glowing orb around the unit.

It was quite stright forward to get it configured and working, very little information had to be given to users.

The quick book feature of walk ups is conveniant.

Have had an issue with one unit, and was convinised that this was faulty and would require replacement, but after a quick remote session with a tech they not only got it running, got the software updated and stayed online until i was happy it was all working.

This is a system that is used all the time now. Análise coletada por e hospedada no G2.com.

If a meeting finishes early, you are not able to show that the room has been released for use, but being able to extend a meeting from either the 365 calender or from the unit itself is also a good feature.

Screen and status lights on the pro model could be a little brighter. Análise coletada por e hospedada no G2.com.

I love how they mount so easily on the glass and have long lasting batteries eiliminating the need for messy cords. They're clean, nice looking and integrate easily to G-Suite. When rooms are busy, they turn dark, making it easy to quickly identify which rooms are free for use, without the need to walk up and read which are avaialble. Customer support has been great, although they're based in EU, so you can't get an immediate response. Análise coletada por e hospedada no G2.com.

Given that their customer service is based overseas, it takes a minute to get a response if you're needing support. They're super responsive and friendly, which has been great, despite a bit of a delay due to time zones. We bought a couple of the devices via auction so getting them disconnected from the previous owner took a little doing, but uneventful once we got to that point. They're a little spendy, (devices + monthly subscription) but I think will be worth it for the team. Análise coletada por e hospedada no G2.com.

Joan is a solid choice for meeting room booking management. The setup process is straightforward, and the interface is intuitive, making it accessible for all team members. While the software is generally low-maintenance, the support team is quick to respond and assist with any issues that arise. Joan offers a reliable solution for organizing meeting spaces efficiently.

Our users find it easy to book a meeting room, check in and get an overview of the meeting room status - right at the meeting room. Análise coletada por e hospedada no G2.com.

While Joan is a useful tool for managing meeting room bookings, I’ve encountered an issue where the screens occasionally freeze. When this happens, it can be quite challenging to unfreeze them, which disrupts the otherwise smooth experience. It’s a drawback that I hope will be addressed in future updates to improve the overall reliability of the system. Análise coletada por e hospedada no G2.com.

Joan booking devices are highly valued for their sleek design, e-ink display, real-time room availability, seamless calendar integration, energy efficiency, and easy installation. Análise coletada por e hospedada no G2.com.

Some users dislike that Joan devices rely on a stable Wi-Fi connection, which can cause disruptions, and the limited functionality of the e-ink display compared to more advanced digital screens. Análise coletada por e hospedada no G2.com.

Começamos a usar o Joan quando nos mudamos para um novo escritório em fevereiro. Nossa equipe cresceu de 8 pessoas com uma pequena sala de reuniões para 16 pessoas com uma sala de conferências e uma sala de reuniões, e ter um sistema em vigor para monitorar o uso, enviar lembretes (tanto para a equipe quanto para os convidados) e ajudar a agendar espaços tem sido inestimável. Análise coletada por e hospedada no G2.com.

A bateria morre antes de estar oficialmente vazia. Às vezes, recebemos um alerta de bateria descarregada e, assim que a conectamos para carregar, ainda tem mais de 50% de bateria restante. Análise coletada por e hospedada no G2.com.