Avaliações e Detalhes do Produto de IntelligenceBank

We are only using the DAM component right now and have been very happy with it overall. At the initial implementation, we were able to specify category filters unique to our industry and brand, and add and remove values ourselves for ongoing maintence. The organization system is flexible and the interface is intuitive. We were also able to work with the IB team to build a custom skin for the web interface that's just a nice extra touch. Análise coletada por e hospedada no G2.com.

Our custom fields don't appear via free text search, rather you have to use the filtering system. The new facial recognition is an add-on feature and during our selection process, it was implied to be included when it launched. It can be slow to load assets, but I don't think any other system would do better given the file sizes we're working with. Análise coletada por e hospedada no G2.com.

– It houses all our digital assets and is great for brand management

- The interface is modern and clean

– There are frequent updates/maintenance

- Our account manager is quick to respond

– It's easy to use for the most part so very little education was required for users when we launched Análise coletada por e hospedada no G2.com.

– There's no alert when you upload a file that already exists with the same name, so you end up with duplicates. Not helpful when you're doing a bulk upload and need to do a search for every single file in advance to make sure it doesn't already exist. We need to supercede previous versions instead of having a mix of old and new, so for that reason it doesn't seem very intuitive when it comes to version control.

– It's often slow to load asset thumbnails. We've tried everything our acount manager said to help things load more quickly but even just loading the preview thumbnails for a folder of assets can take minutes.

– Reported a bug very early on (something that once worked but stopped working suddenly). There was technical support initially but they couldn't work it out so the helpdesk stopped contacting us with updates and the loop wasn't closed. Same thing when we wanted to establish a form and workflow – support waned and it was forgotten when we switched account managers.

– The reporting and analytics are really very basic. I do wish we had more set up support initially because I think reporting and other features would be more robust if we'd done a better job at the set up stage.

– There are a few other small quirks that I'm sure will be ironed out at some stage, like how you can't drag and drop when uploading a single asset, only for bulk uploads. That sort of thing can be annoying when you have a complex folder structure to navigate so drag and drop would be a lot easier. Análise coletada por e hospedada no G2.com.

I like the administration powers all being web-based, the flexibility of creating your own structures, and required fields. The layout is fairly intuitive, and the share functions flexible. The preview panels are large and easy to navigate. Customisable metadata and folder icons make navigation easier. The support team is relatively quick to respond and sort out any issues. Análise coletada por e hospedada no G2.com.

I have had users report differing speeds and slow searches on windows machines and using Microsoft Edge. There are limitations to working on files through plugins not necessarily apparent until you try using them. We optioned our pack based on designers' experience and keeping working files out of the DAM prior to making edits. Análise coletada por e hospedada no G2.com.

I like that everyone in the company can access the online images. It's all in one place, so it's easy to find and not time-consuming. I used intelligence bank for the first time when I started my role and it was a breeze to pick up. Análise coletada por e hospedada no G2.com.

I have not encountered any yet. Everything is working fine. Análise coletada por e hospedada no G2.com.

Customer Support has been hands-on, and the onboarding phase has involved lots of questions, back and forth, and guidance. Multiple members of the IB team have been in nearly a dozen meetings with us as we prepare for launching our environment with complex needs. Análise coletada por e hospedada no G2.com.

Getting our existing assets transferred over was a significant hassle. However, this was more the fault of our old system than IB's. Also, their new AI facial recognition has some unexpected limitations and will require lots of front-end setup. Análise coletada por e hospedada no G2.com.

O Intelligence Bank nos permitiu encontrar eficácias na gestão de nossos ativos de marca. Antes do IB, estávamos armazenando nossas fotos de marketing, materiais e gráficos em um Google Drive, o que não era eficaz. Esta plataforma nos permitiu organizar, monitorar e supervisionar a criação de ativos digitais e criar um processo de aprovação que era rápido e confiável. Para várias localizações em nossa empresa, é fácil para nós comunicar diretrizes de marca entre locais e garantir que a marca esteja sendo usada corretamente.

Toda a equipe pode usar o sistema com facilidade, recebemos muitos comentários positivos de todos na equipe sobre como é fácil de usar. Economizou inúmeras horas e dores de cabeça em nosso processo de marketing. Até mesmo o atendimento ao cliente e o suporte à plataforma têm sido úteis sempre que alguém da equipe tem uma dúvida sobre um recurso! Análise coletada por e hospedada no G2.com.

Há muitas maneiras de personalizar o IntelligenceBank, minha recomendação é dedicar tempo com os executivos de conta para realmente entender o que você precisa para sua empresa. Eles oferecem bastantes recursos e isso pode ser avassalador se você não comunicar isso. Eles ajudarão você a encontrar a solução certa e a construir exatamente o que sua equipe precisa. Análise coletada por e hospedada no G2.com.

IntelligenceBank tem um sistema de marcação sofisticado que pode ser ajustado e adaptado especificamente às nossas necessidades. É super útil para encontrar fotos com pessoas específicas. Análise coletada por e hospedada no G2.com.

Eu gostaria que não houvesse limite de upload nos arquivos. Existem pequenos bugs aqui e ali, mas a equipe está atualizando para que funcione como queremos. Um recurso que eu gostaria de ver em futuras atualizações é o reconhecimento facial para tornar a marcação mais simplificada. Análise coletada por e hospedada no G2.com.

It has a lot to offer. Auto-tagging, bulk photo uploading, facial recognition, filtering options, catches duplicate photos. Análise coletada por e hospedada no G2.com.

It does not have a bulk re-naming feature after the initial upload. The facial recognition is not perfect and has to be corrected at times. Análise coletada por e hospedada no G2.com.

Version control allows for backward decisioning. New capabilities like Office Offline will be a game changer. On screen review of changes as opposed to multiple downloads is a key feature Análise coletada por e hospedada no G2.com.

User auditability is basic at best, and is an irony given the MOPS function is a key feature but not user access management. Mobile approval is basic and integration with 3rd party platforms is limited. Análise coletada por e hospedada no G2.com.

Os desenvolvedores deste software claramente experimentaram o problema eles mesmos. A UX é ótima e os recursos estão no ponto. Tornou elementos de arquivo como gerenciamento externo e controle de versão muito fáceis. Análise coletada por e hospedada no G2.com.

Nada até agora......................... Análise coletada por e hospedada no G2.com.