Avaliações e Detalhes do Produto de Human Interest 401(k)

I was added as an admin and wasn't used to the platform. There set up is very simply and easy to use. However, i perfer to be safe than sorry. I requested help a review on a task, they were very quick and helpful to set up a time to discuss, the following day! It was great, during this time i was able to get my questions answer promtptly and ask for a overview of the platform. The assistant was very helpful guiding me through each tab and what is beneficial to know about each! Thank you! Análise coletada por e hospedada no G2.com.

At the moment my tasks that has been reviewed shows as tasks needing completing.

Task is completed... a few times without being removed from the task bar. But employee had recieved activation email and all steps taken care of. Análise coletada por e hospedada no G2.com.

The relatively no administrative time it takes to manage things. Also, the communication Human Interest sends is great so nothing is missed.

The integration process happened in a blink of an eye. The website itself is easy to navigate and make changes so questions from employees has been minimal. Employees are taking advantage of the benefit and have told me they like the features they are shown when they login. Análise coletada por e hospedada no G2.com.

Only thing I wish was different was the option for employees to opt out after the initial 15 days. Being charged when after that even though they set contibution to zero seems unfair.

And I do not feel I was adequately informed that I would be charged even if someone was termed. Análise coletada por e hospedada no G2.com.

Our company officially went live with Human Interest on January 1, 2025, with our first payroll deduction taking place on January 31, 2025. From implementation to enrollment, the entire process has been seamless.

The self-service platform has been a fantastic resource for our employees, making it easy for them to manage their 401(k) plans. Human Interest took the lead in communicating with our tenured employees, sending personalized emails outlining what to expect during the enrollment process. Additionally, they handle the enrollment process for newly hired employees, streamlining the experience for everyone.

As a company that had never previously offered a 401(k) plan, this transition was a significant milestone for us. Human Interest provided an educational session during our January 1st kickoff, helping employees understand the differences between 401(k) and other retirement savings options. Their support and expertise have made this an excellent experience for both our HR team and our employees.

Overall, we are extremely pleased with Human Interest and look forward to a long-lasting partnership. Análise coletada por e hospedada no G2.com.

Nothing. So far, it has been a great experience. Análise coletada por e hospedada no G2.com.

It is so easy. As a small business owner, I didn't realize how and cost effective it would be to provide a 401k matching benefit. Human Interest has made providing this benefit a breeze! Setting it up was simple, a point-of-contact quickly contacted us to introduce herself and tell us about various ways she could be of assistance, and because of the integeration of Human Interest into the Gusto payroll system, there is nothing I have to handle on a regular basis. Análise coletada por e hospedada no G2.com.

After signing up for Human Interest about three months ago, I've not yet encountered any downsides. Análise coletada por e hospedada no G2.com.

The team was very helpful in adding custom investment options for Vanguard Target Data funds, which are the same expense ratio as they are with Vanguard itself. So you can get the best of Vanguard (or most of the "best of" mutual funds on the market) while also benefitting from Human Interest's excellent UX and integrations with payroll software like Rippling. The ease of the transition from our prior provider was seamless, and they also have cost effective management options for 401k compliance that let us cut out costs for a financial advisor and separate plan administrator. Análise coletada por e hospedada no G2.com.

I heard that leaving Human Interest, if you decide to do that, can be quite cumbersome, and that customer service is not especially great -- I haven't experienced either one of those issues however. Análise coletada por e hospedada no G2.com.

The entire setup was a breeze. I answered a few questions, entered some information and I was up and running. The website itself is very clean and simple to use. They only have the main things needed on the page so you're not overwhelmed with trying to find things. Análise coletada por e hospedada no G2.com.

I recently discovered that even though I had terminated an employee, I would still have to pay the monthly fee for them until they roll their funds over to another account. This is worriesome since some people might not ever roll their funds over in a timely mannor and I would be stuck with the bill. Análise coletada por e hospedada no G2.com.

I can’t recommend Human Interest highly enough! Our experience with them has been exceptional from start to finish. The onboarding process was incredibly simple and smooth, making it easy for both our team and employees to get started with the 401k plan.

The platform is user-friendly and intuitive, allowing everyone to navigate their accounts with ease. Whether it’s checking investment options or updating personal information, everything is straightforward and accessible.

What truly stands out, though, is their customer service. The support team is always ready to assist and answer any questions we have, demonstrating a commitment to our satisfaction and understanding of our needs. It's comforting to know that we have a reliable partner in Human Interest. Highly recommend! Análise coletada por e hospedada no G2.com.

If I could change anything, it would be that, since the platform is so easy to sign up for, our business is spending more on employee matches than we initially anticipated! However, this just reflects how great the experience has been overall. It’s comforting to know that we have a reliable partner in Human Interest. Análise coletada por e hospedada no G2.com.

Como pessoa autônoma e proprietária de agência, eu queria estabelecer um mecanismo de 401(k) que fosse fácil de usar e manter – mas não sou um guru das finanças e estava constantemente preocupado em cometer algum "erro" que levasse a penalidades fiscais ou retenções perdidas. Eu realmente aprecio como a Human Interest tornou fácil "configurar e esquecer" tudo sobre 401(k)s, e como eles são transparentes ao fornecer documentação em cada etapa do processo. Embora eu não seja uma pessoa voltada para finanças, sinto-me realmente seguro sabendo que esta plataforma está configurada para me dar as ferramentas e a transparência de que preciso para configurar minhas economias para a aposentadoria, com trabalho mínimo da minha parte. Análise coletada por e hospedada no G2.com.

A única crítica que tenho é que o processo de integração foi um pouco desafiador apenas em termos das etapas de confirmação por e-mail - lembro-me de ter que alternar entre abas e e-mails como administrador e como usuário, e isso foi um pouco complicado. Mas não tenho certeza se esse é o fluxo de trabalho padrão, pois reconheço que sou uma anomalia (sendo tanto o administrador quanto um usuário). Análise coletada por e hospedada no G2.com.

O contato inicial e a explicação de vendas foram excelentes, seguidos por acompanhamentos atenciosos e informativos e uma sessão de perguntas e respostas completa. Apreciei muito o tempo e o cuidado dedicados para me educar, garantir que o plano atendesse às nossas necessidades e fornecer segurança sobre o processo de integração. Eles honraram todas as promoções, e a orientação e configuração foram tranquilas e diretas, tornando a experiência muito confortável. O painel administrativo no site deles é fácil de usar e integra-se perfeitamente com o nosso sistema de folha de pagamento. Análise coletada por e hospedada no G2.com.

Após a implementação ser concluída, o nível de personalização e interação diminuiu significativamente. Análise coletada por e hospedada no G2.com.

A Human Interest tornou a oferta de um plano 401(k) sem esforço para nossa empresa. O processo de integração foi incrivelmente suave graças à integração perfeita com o Rippling. Como administrador, apreciei que a Human Interest cuidou de todo o trabalho pesado, incluindo a realização de sessões informativas com nossos funcionários para explicar completamente o novo benefício. Seus recursos automatizados de conformidade e a capacidade de personalizar planos garantem que tudo funcione sem problemas e esteja alinhado com nossas necessidades. No geral, a Human Interest superou as expectativas ao simplificar a gestão do 401(k) enquanto fornece excelente suporte tanto para administradores quanto para funcionários. É uma adição fantástica ao nosso pacote de benefícios para funcionários! Análise coletada por e hospedada no G2.com.

Há muito pouco de que não gostei sobre o Human Interest até agora. Os recursos de relatórios poderiam permitir um pouco mais de personalização para atender melhor a métricas de negócios específicas - mas para mim isso não é um fator decisivo. Análise coletada por e hospedada no G2.com.